Shamika earley
Rockford,IL
Summary
Dynamic Office Manager with a proven track record at Stanley Steemer, excelling in customer service and organizational skills. Enhanced workflow through innovative office procedures and effective scheduling, while training new staff to ensure seamless operations. Committed to maintaining high standards in office administration and delivering exceptional client support.
Overview
21
21
years of professional experience
Work History
Office Manager
Stanley Steemer
06.2004 - Current
- Managed daily office operations, ensuring efficiency and organization across all departments.
- Coordinated scheduling and logistics for team meetings and client appointments.
- Developed and implemented office procedures to enhance workflow and productivity.
- Oversaw inventory management, maintaining supply levels to support operations effectively.
- Trained and mentored new administrative staff on company policies and systems.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Education
Associate of Business Administration - Business Administration
Rasmussen
Rockford, ILSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Billing
- Scheduling
Timeline
Office Manager
Stanley Steemer
06.2004 - Current
Associate of Business Administration - Business Administration
Rasmussen