Shamika Smith
South Orange,NJ
Summary
Experienced medical assistant with strong skills in clinical and patient communication. Proven ability to enhance team collaboration and optimize clinic workflows, ensuring high-quality patient care and compliance with regulations. Demonstrates a commitment to patient satisfaction and adherence to practice standards, fostering trust through effective interpersonal skills. Highly motivated and adaptable, capable of mastering new skills independently while maintaining a strong work ethic.
Overview
11
11
years of professional experience
Work History
Certified Medical Assistant
Atlantic Healthcare System Overlook Medical Center
Summit, New Jersey
04.2024 - Current
- Collected and documented patient medical histories and vital signs accurately.
- Administered injections, immunizations, and treatments according to physician instructions.
- Relayed messages from patients to physicians regarding concerns, updates, and refill requests.
- Contacted pharmacies to submit and manage patients' prescriptions efficiently.
- Maintained cleanliness in examination rooms by stocking supplies and properly disposing of waste to ensure a safe environment for patients.
- Contributed to team meetings to identify workflow improvements and enhance patient care quality.
Patient Access Associate
Saint Barnabas Medical Center
Livingston, New Jersey
06.2019 - 04.2024
- Processed patient registrations and verified insurance information to enhance accuracy and streamline patient intake.
- Coordinated appointments and managed patient schedules to support efficient clinic operations.
- Educated patients on hospital policies and procedures to improve understanding and compliance.
- Scheduled appointments according to patient needs and preferences.
- Welcomed patients upon arrival at the clinic. and visitors with professionalism and friendliness.
Shift Supervisor
The Arc Of Essex County
Livingston, New Jersey
01.2016 - 02.2023
- Supervised daily operations, enhancing quality care for individuals with disabilities.
- Trained staff on best practices and safety protocols, improving client support effectiveness.
- Monitored compliance with state regulations and organizational standards.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Assisted individuals in skill development and learning new abilities.
- Facilitated transportation for clients to appointments and community events.
Education
Union County College
Cranford, NJ08-2026
Americation Educare
Newark, NJSkills
- Clinical documentation
- Medical terminology
- Health record management
- Vital sign monitoring
- Appointment scheduling
- Patient communication
- HIPAA compliance
- Time management
- Multitasking and organization
- Team collaboration
- Problem resolution
- Written communication
- Communication skills
Timeline
Certified Medical Assistant
Atlantic Healthcare System Overlook Medical Center
04.2024 - Current
Patient Access Associate
Saint Barnabas Medical Center
06.2019 - 04.2024
Shift Supervisor
The Arc Of Essex County
01.2016 - 02.2023
Union County College
Americation Educare