Shamirah Peat
Brooklyn,NY
Summary
Dynamic and detail-oriented Receptionist with proven expertise at Kings County Hospital, excelling in appointment scheduling and data management. Recognized for exceptional communication skills and a strong understanding of medical terminology, I effectively enhanced patient experiences while ensuring HIPAA compliance and maintaining organized front desk operations.
Overview
1
1
year of professional experience
Work History
Receptionist
Kings County Hospital
09.2024 - Current
- Greeted and directed patients and visitors in a professional and welcoming manner, ensuring a positive first impression.
- Answered multi-line phone systems, routed calls efficiently, and took accurate messages.
- Scheduled and confirmed patient appointments, using electronic scheduling systems.
- Performed data entry and maintained confidential medical records in compliance with HIPAA guidelines.
- Utilized knowledge of medical terminology to accurately communicate with healthcare staff and patients.
- Handled incoming and outgoing correspondence, mail distribution, and basic clerical duties.
- Maintained an organized front desk environment to support daily operations and reduce wait times.
- Demonstrated excellent verbal and written communication skills in a fast-paced setting.
Education
High School Diploma -
Origins Highschool
Brooklyn, NY06.2025
Skills
- Medical Terminology Knowledge
- Data Entry & Records Management
- Excellent Organizational Skills
- Verbal & Written Communication
- Office Administration
- Appointment Scheduling
- HIPAA Compliance Awareness
- Microsoft Office Suite (Word, Excel, Outlook)
- Time Management & Prioritization
- Team Collaboration
- Proficient in Microsoft Office
- Electronic Health Records
- Fast and accurate typing
- Basic knowledge of database and scheduling software
Additional Information
Strong attention to detail and commitment to confidentiality, Proven ability to work independently and as part of a team, Open to ongoing training and professional development
Timeline
Receptionist
Kings County Hospital
09.2024 - Current
High School Diploma -
Origins Highschool