SHAMIYA SIBLEY
ORLANDO
Summary
Proven sales professional with a track record of exceeding targets at Nike through exceptional customer service and relationship building. Skilled in cash handling and problem-solving, adept at turning challenges into opportunities. Demonstrates strong teamwork and collaboration, enhancing client satisfaction and expanding customer base.
Overview
3
3
years of professional experience
Work History
Sales Associate
Nike
03.2024 - Current
- Exceed special targets for NIKE membership applications, special donations, and product promotion.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Representative
AT&T Wireless
10.2022 - 03.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Sales Associate
Academy Sports + Outdoors
09.2021 - 10.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Integrated Business/Sports Business Management
University of Central Florida
Orlando, FL01-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Relationship building
- Cash handling
Timeline
Sales Associate
Nike
03.2024 - Current
Sales Representative
AT&T Wireless
10.2022 - 03.2024
Sales Associate
Academy Sports + Outdoors
09.2021 - 10.2022
Bachelor of Science - Integrated Business/Sports Business Management
University of Central Florida
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