Shamone Carmichael
The Bronx,NY
Summary
Detail-oriented professional with experience in security and customer service. Skilled in monitoring access points and implementing security procedures while providing a welcoming atmosphere for guests. Committed to maintaining safety and enhancing customer experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal, NBC
New York, New York
11.2023 - Current
- Monitored access points to ensure safety and security for all personnel.
- Conducted regular patrols of facilities to identify and address potential security threats.
- Responded promptly to alarms and incidents, coordinating with local law enforcement when needed.
- Implemented security procedures, maintaining compliance with NBC Universal policies.
- Welcomed guests with a friendly demeanor and positive attitude.
- Verified photo IDs and tickets to allow guests passage.
General Merchandiser expert
Target
New York, New York
11.2021 - 02.2023
- Assisted customers with product selection and inquiries in a fast-paced environment.
- Maintained organized merchandise displays to enhance the shopping experience.
- Collaborated with team members to restock shelves and ensure product availability.
- Trained new team members on operational procedures and customer engagement techniques.
- Monitored inventory levels to facilitate timely replenishment of popular items.
- Provided customer service support by answering inquiries regarding products and services offered at the store.
Sortation Associate
Amazon
The Bronx, New York
11.2019 - 02.2020
- Sorted packages efficiently for timely delivery to customers.
- Operated material handling equipment to move goods safely.
- Ensured compliance with safety protocols during sorting operations.
- Collaborated with team members to streamline workflows and processes.
- Conducted quality checks on incoming and outgoing shipments.
- Maintained clean and organized work areas for optimal productivity.
Education
High School Diploma -
Bronx High School For Law And Community Service
The Bronx, NY06-2018
Skills
- Problem solving
- Attention to detail
- Effective communication
- Security procedures
- Customer service
- Time management
- Customer engagement
- Safety compliance
- Product knowledge
Certification
Licensed New York Unarmed Security Officer
Timeline
Security Officer
Allied Universal, NBC
11.2023 - Current
General Merchandiser expert
Target
11.2021 - 02.2023
Sortation Associate
Amazon
11.2019 - 02.2020
High School Diploma -
Bronx High School For Law And Community Service