Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shamoya Sutherland

Irvington,NJ

Summary

Skilled in rapid decision making, clear communication, and advanced logistical planning. Excel at prioritizing tasks under pressure, managing complex schedules, and navigating challenging scenarios with calmness and resilience. Ready to leverage problem-solving skills and teamwork to excel in fast-paced environments.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Sales Representative

Stellar
Newark, New Jersey
04.2023 - Current
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Greeted customers to determine wants or needs.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Computed purchases and received and processed cash or credit payment.
  • Answered store and merchandise questions and led customers to wanted items.

Barista

Starbucks
Rutherford, New Jersey
08.2020 - 08.2022
  • Placed orders with suppliers for delivery of products required for daily operations.
  • Adhered to health department regulations concerning sanitation standards.
  • Kept up-to-date records of sales transactions using point-of-sale systems.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Received and accurately processed customer payments.
  • Supported highest standards of conduct and service to support company reputation.

Education

Bachelor of Science - Health Administration

Felician University
Lodi, NJ
05-2024

Skills

  • Sales closing
  • Customer Service
  • Records Management
  • Negotiation Tactics
  • Interpersonal communication skills

Timeline

Sales Representative

Stellar
04.2023 - Current

Barista

Starbucks
08.2020 - 08.2022

Bachelor of Science - Health Administration

Felician University
Shamoya Sutherland