Shamsudeen Arogundade
Osogbo
Summary
Results-driven professional with strong skills in effective communication and customer service. Experienced in optimizing team performance and implementing safety protocols, ensuring high-quality operations and a collaborative workplace.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Manager
Clean Expressions
01.2011 - 11.2014
- Oversaw daily operations to ensure efficient workflow and high-quality service delivery.
- Managed team schedules to optimize staffing and meet customer demand effectively.
- Trained new employees on company policies and operational procedures for consistent service.
- Implemented safety protocols to promote a secure working environment for all staff.
Manager's Assistant
Oxygen broadband
01.2010 - 12.2011
- Coordinated daily operations to support department objectives and enhance productivity.
- Managed schedules and appointments for management, ensuring efficient time allocation.
- Assisted in organizing company events and meetings, fostering team collaboration.
Education
Ordinary National Diploma - Business Administration
Federal Polytechnic Ado Ekiti
Ado Ekiti, Ekiti 01.2007 - 12.2009
Skills
- Team management
- Operations oversight
- Employee training
- Conflict resolution
- Customer service
- Effective communication
- Problem solving
- Adaptability to change
- Critical thinking
- Team collaboration
- Negotiation
References
References available upon request.
Timeline
Manager
Clean Expressions
01.2011 - 11.2014
Manager's Assistant
Oxygen broadband
01.2010 - 12.2011
Ordinary National Diploma - Business Administration
Federal Polytechnic Ado Ekiti
01.2007 - 12.2009