Shamya Taylor
Toledo,OH
Summary
Dynamic Medical Assistant with extensive experience at the University of Toledo Medical Center, excelling in patient scheduling and clinical documentation. Proven ability to enhance clinic efficiency through exceptional customer service and HIPAA compliance. Skilled in vital sign monitoring and direct patient care, ensuring a high standard of patient comfort and safety.
Overview
7
7
years of professional experience
Work History
Medical Assistant
University of Toledo Medical Center
04.2025 - Current
- Assisted healthcare professionals with patient intake and documentation processes
- Maintained cleanliness and organization of exam rooms and medical equipment
- Supported patient scheduling and follow-up appointments to enhance clinic efficiency
- Prepared patients for examinations by explaining procedures and ensuring comfort
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant/Receptionist
Toledo Clinic
05.2024 - 03.2025
- Managed patient scheduling and appointment confirmations, enhancing clinic workflow efficiency.
- Assisted in patient intake processes, ensuring accurate collection of medical histories and information.
- Supported healthcare providers with patient examinations, maintaining a sterile environment and preparing equipment.
- Handled medical billing and coding tasks, verifying insurance information for accurate claims processing.
- Responded to patient inquiries via phone and in-person, providing excellent customer service and support.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Medical Assistant Intern
Endocrine & Diabetes Care Center
02.2024 - 04.2024
- Assisted healthcare professionals with patient assessments and routine examinations.
- Managed patient records using electronic health record systems for accuracy and compliance.
- Scheduled appointments and coordinated patient flow to optimize clinic efficiency.
- Prepared examination rooms and ensured required medical supplies were stocked and available.
Medical Assistant
Urgent Care
01.2023 - 05.2023
- Utilized electronic health record systems for accurate patient information management
- Collaborated with team members to streamline communication and workflow in clinic
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Dsp
Sunshine Inc
02.2018 - 01.2020
- Assisted in daily operational tasks, ensuring efficient workflow and adherence to safety protocols.
- Collaborated with team members to maintain cleanliness and organization of work areas.
- Operated machinery and equipment following standard operating procedures to enhance productivity.
- Monitored inventory levels, reporting discrepancies to enhance supply chain efficiency.
Education
Glass City Academy
Toledo, OHRoss College
Sylvania, OHSkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Vital signs monitoring
- Direct patient care
- Clinical documentation
- CPR
- First aid
- Medical office administration
- Medical supply inventory
- Immunization administration
Timeline
Medical Assistant
University of Toledo Medical Center
04.2025 - Current
Medical Assistant/Receptionist
Toledo Clinic
05.2024 - 03.2025
Medical Assistant Intern
Endocrine & Diabetes Care Center
02.2024 - 04.2024
Medical Assistant
Urgent Care
01.2023 - 05.2023
Dsp
Sunshine Inc
02.2018 - 01.2020
Glass City Academy
Ross College
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