Shamyra Hines
Conway,AR
Summary
Compassionate Mental Health Tech with an understanding of empathy and proactive care. Several years of experience in the field of behavioral analysis. Proficient in implementing specialized programs for individuals with intellectual, mental, emotional and developmental disabilities. Caring and well-organized with outstanding interpersonal, communication, and social skills.
Overview
6
6
years of professional experience
Work History
Behavior Health Technician
Children’s hospital
Little Rock , AR
02.2023 - 08.2024
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
- Utilized de-escalation techniques to manage and prevent patient crises effectively.
- Documented behavioral incidents to keep accurate records.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
- Conducted one-on-one sessions with patients to provide emotional support and crisis intervention.
- Provided direct care and support to individuals with mental health issues in a residential setting.
- Documented patient interactions in compliance with HIPAA requirements.
- Instructed new employees on protocols to use when interacting with psychiatric patients.
Behavioral Health Aide
Conway Human Development Center
Conway
08.2021 - 01.2023
- Provided support to clients in managing their emotions, behaviors, and coping skills.
- Answered office phone calls and emails, answering questions, and scheduling appointments with doctors.
- Assessed patient needs and recommended appropriate courses of treatment.
- Collaborated with other staff members to ensure appropriate care is provided to clients.
- Recorded and closely monitored patient behaviors and progress to effectively identify changes needing attention.
- Provided crisis intervention services when needed, such as suicide prevention or de-escalation of aggressive behavior.
- Supervised and secured patients restricted to assigned areas.
Daycare Assistant
Carnell learning center
North Little Rock, Arkansas
05.2018 - 09.2019
- Maintained classroom cleanliness by tidying up toys, wiping down surfaces and vacuuming rugs.
- Provided nurturing and appropriate environment for children of various ages.
- Recorded child behavior, food, and medication information for supervisors.
- Updated detailed records for each child with information such as daily observations, meals served and medications administered.
- Facilitated group activities to promote teamwork and social skills among children.
- Communicated effectively with families on a regular basis regarding any changes in behavior or health issues.
- Communicated effectively with parents and guardians about children's daily activities and progress.
- Assessed individual needs of children regarding emotional stability, physical health and mental capacities.
Education
High School Diploma -
North Little Rock High School
North Little Rock, Arkansas05-2021
Skills
- Mental health support
- Infection control
- Substance abuse experience
- Crisis intervention
- Documentation skills
- Individual counseling
- Behavioral analysis
- Substance abuse counseling
- Behavior modification
- Suicide prevention
- Self-awareness
- Family engagement
- Security procedures
Timeline
Behavior Health Technician
Children’s hospital
02.2023 - 08.2024
Behavioral Health Aide
Conway Human Development Center
08.2021 - 01.2023
Daycare Assistant
Carnell learning center
05.2018 - 09.2019
High School Diploma -
North Little Rock High School