Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHAMZIA HARRYPERSAD

Egg Harbor Township

Summary

Store Manager focused on maximizing productivity and increasing customer base. Believes exceptional customer service is essential to retail success.

Overview

25
25
years of professional experience

Work History

Assistant General Manager Merchandising

Old Navy, Gap Inc.
08.2017 - Current
  • Overseeing the receiving department and both the women's and men's department 70% of the store business
  • With 10 employees reporting directly to me.

Operation Manager

Banana Republic Factory Store, Gloucester Premium Outlet
07.2015 - 08.2017
  • Open new store, Process new hire, on broad all new hire and training on all company policy and procedures
  • Setting action plan daily, scheduling weekly and conducting compliance audit monthly.

Operation Manager

Banana Republic Factory Store, Gloucester Premium Outlet
07.2015 - 08.2017
  • Open new store, Process new hire, on broad all new hire and training on all company policy and procedures
  • Setting action plan daily, scheduling weekly and conducting compliance audit monthly.

General Store Manager

US Polo Association, Tanger
02.2009 - 08.2013

Store Manager

White House Black Market, The Pier Shops
07.2004 - 02.2009
  • Interviewed job candidates and made staffing decisions
  • Assigned employees to specific duties to best meet the needs of the store
  • By using the
  • KPI report
  • By conducting merchandise returns
  • Scheduled and led weekly store meetings for all employees
  • Generated repeat business through exceptional customer service
  • Network with other store managers at the center
  • Maintain a .98% Shrink
  • Conducting Loss Prevention self-audits weekly
  • Making sure all damages keep organized
  • Trained and developed new associates on POS system and key sales tactics.

Department Manager

Boscove Department
06.2000 - 05.2004
  • Accessories, Handbags and Coat and Dresses
  • Host Marriot

Education

High School Diploma - General

Siparia Senior Sec
Trinidad, Siparia
1986

Skills

  • Excellent customer service skills, by coaching associated Branding Development

Timeline

Assistant General Manager Merchandising

Old Navy, Gap Inc.
08.2017 - Current

Operation Manager

Banana Republic Factory Store, Gloucester Premium Outlet
07.2015 - 08.2017

Operation Manager

Banana Republic Factory Store, Gloucester Premium Outlet
07.2015 - 08.2017

General Store Manager

US Polo Association, Tanger
02.2009 - 08.2013

Store Manager

White House Black Market, The Pier Shops
07.2004 - 02.2009

Department Manager

Boscove Department
06.2000 - 05.2004

High School Diploma - General

Siparia Senior Sec
SHAMZIA HARRYPERSAD