SHAMZIA HARRYPERSAD
Egg Harbor Township
Summary
Store Manager focused on maximizing productivity and increasing customer base. Believes exceptional customer service is essential to retail success.
Overview
25
25
years of professional experience
Work History
Assistant General Manager Merchandising
Old Navy, Gap Inc.
Mays Landing, NJ
08.2017 - Current
- Overseeing the receiving department and both the women's and men's department 70% of the store business
- With 10 employees reporting directly to me.
Operation Manager
Banana Republic Factory Store, Gloucester Premium Outlet
Blackwood, NJ
07.2015 - 08.2017
- Open new store, Process new hire, on broad all new hire and training on all company policy and procedures
- Setting action plan daily, scheduling weekly and conducting compliance audit monthly.
Operation Manager
Banana Republic Factory Store, Gloucester Premium Outlet
Blackwood, NJ
07.2015 - 08.2017
- Open new store, Process new hire, on broad all new hire and training on all company policy and procedures
- Setting action plan daily, scheduling weekly and conducting compliance audit monthly.
General Store Manager
US Polo Association, Tanger
Atlantic City, NJ
02.2009 - 08.2013
Store Manager
White House Black Market, The Pier Shops
Atlantic City, NJ
07.2004 - 02.2009
- Interviewed job candidates and made staffing decisions
- Assigned employees to specific duties to best meet the needs of the store
- By using the
- KPI report
- By conducting merchandise returns
- Scheduled and led weekly store meetings for all employees
- Generated repeat business through exceptional customer service
- Network with other store managers at the center
- Maintain a .98% Shrink
- Conducting Loss Prevention self-audits weekly
- Making sure all damages keep organized
- Trained and developed new associates on POS system and key sales tactics.
Department Manager
Boscove Department
Atlantic City, Nj
06.2000 - 05.2004
- Accessories, Handbags and Coat and Dresses
- Host Marriot
Education
High School Diploma - General
Siparia Senior Sec
Trinidad, Siparia1986
Skills
- Excellent customer service skills, by coaching associated Branding Development
Timeline
Assistant General Manager Merchandising
Old Navy, Gap Inc.
08.2017 - Current
Operation Manager
Banana Republic Factory Store, Gloucester Premium Outlet
07.2015 - 08.2017
Operation Manager
Banana Republic Factory Store, Gloucester Premium Outlet
07.2015 - 08.2017
General Store Manager
US Polo Association, Tanger
02.2009 - 08.2013
Store Manager
White House Black Market, The Pier Shops
07.2004 - 02.2009
Department Manager
Boscove Department
06.2000 - 05.2004
High School Diploma - General
Siparia Senior Sec