Shannon Barnhill
Tulsa,OK
Summary
Welcoming Admissions Coordinator with experience in guiding admissions. Adept at managing admissions processes and providing customers with information via conversations, follow-ups, personal facility tours and addressing concerns. Sound knowledge of terminology and insurance procedures.
Overview
10
10
years of professional experience
Work History
Admissions Coordinator
PAM Health Rehabilitation Hospital of Tulsa
Tulsa , OK
2018.02 - Current
- Maintained accurate records of admissions data and statistics.
- Answered inquiries from prospective patients about admission requirements and procedures.
- Resolved any issues related to the admission process in a timely manner.
- Collaborated with other departments within the facility to ensure smooth operations of the admissions office.
- Helped patients with admissions process and adhered to state and federal laws.
- Handled insurance claim duties and verified that each met standards of admissions.
- Attends daily meeting with CEO and all department heads to review potential admissions.
- Maintains log of daily referrals, admissions, denials and all pending patients.
- Completes verification of benefits for all potential patients.
- Submits for insurance authorization, verifies network status and completes single case agreements when necessary.
NCO
Army National Gaurd
Tulsa , OK
2014.06 - Current
- Developed and implemented programs to enhance unit morale and esprit de corps.
- Managed the administration of awards, decorations, and promotions for enlisted personnel.
- Analyzed current policies and procedures related to retention activities; provided recommendations for improvement or modification where appropriate.
- Advised leadership on methods for improving overall retention program effectiveness.
- Supervised maintenance of weapons, equipment, and vehicles.
- Ensured compliance with safety regulations during all field exercises.
- Assessed performance of individual soldiers within the squad.
- Maintained accountability of personnel, equipment, and supplies during field training exercises.
Nursing Unit Clerk
PAM Health Rehabilitation Hospital of Tulsa
Tulsa , OK
2017.06 - 2018.02
- Maintained confidential patient records and medical charts.
- Assisted nurses with clerical duties such as filing, faxing, and data entry.
- Processed physician orders accurately and in a timely manner.
- Answered telephone inquiries from patients, physicians, and other healthcare staff.
- Performed receptionist duties including greeting visitors, answering phones, responding to emails and directing incoming calls.
- Coordinated patient discharge procedures ensuring all necessary paperwork is completed accurately and efficiently.
- Gathered pertinent patient information for admission process including demographics, financial history, insurance coverage .
- Responded to patient requests in an efficient manner while maintaining confidentiality at all times.
- Scheduled tests for patients according to doctor's orders using hospital computer systems.
- Ensured accurate completion of all forms related to admission and discharge processes.
- Acted as liaison between nursing staff and other departments within the hospital when needed.
- Provided exceptional customer service when interacting with patients or families during stressful situations.
- Facilitated communication between various healthcare professionals regarding patient care needs.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Routed laboratory or diagnostic results to appropriate staff.
Education
Central Davidson High School
Lexington, NC2015-06
Skills
- Report Preparation
- Records Maintenance
- Strong Organization
- Understanding of Medical Terminology
- Experience in Medical Admissions
- Computer Literacy
- Understanding of Insurance Options
Timeline
Admissions Coordinator
PAM Health Rehabilitation Hospital of Tulsa
2018.02 - Current
Nursing Unit Clerk
PAM Health Rehabilitation Hospital of Tulsa
2017.06 - 2018.02
NCO
Army National Gaurd
2014.06 - Current
Central Davidson High School
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