Shana Campbell
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
Work History
Server
On The Border
Wichita, KS
08.2025 - Current
- Provided exceptional customer service to enhance dining experiences and ensure guest satisfaction.
- Accurately took and processed orders using point-of-sale system, ensuring timely delivery of food and beverages.
- Collaborated with kitchen staff to coordinate order preparation, maintaining communication for efficient service flow.
- Assisted in training new servers on menu items, service standards, and operational procedures to promote team efficiency.
- Adapted quickly to changing situations during busy service hours to maintain efficiency.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Elevated the guest experience by anticipating their needs proactively throughout their visit.
Youth Program Coordinator
EmberHope
Newton, KS
02.2022 - 10.2024
- Developed and implemented engaging youth programs tailored to community needs.
- Coordinated schedules and activities for diverse groups of participants, ensuring smooth operations.
- Collaborated with local organizations to enhance program resources and outreach efforts.
- Monitored participant progress and provided feedback to improve individual outcomes.
- Advocated for the needs and interests of participants through active involvement in relevant community meetings, events, or initiatives.
- Organized special events and activities to boost youth engagement and improve lives of at-risk children.
- Monitored participant progress through regular assessments and evaluations, adjusting program content accordingly for continuous improvement.
Residential Remodel Interior Designer
Star Lumber
Wichita, KS
04.2014 - 01.2021
- Designed functional and aesthetically pleasing interior spaces to enhance client satisfaction.
- Collaborated with contractors and vendors to ensure timely project completion and quality standards.
- Conducted site evaluations to assess feasibility of design concepts and identify potential challenges.
- Established strong relationships with clients, ensuring clear communication and alignment on project goals.
- Participated in furniture selection and documentation of specifications.
- Developed space planning concepts, color palette selections, and textile presentations.
- Determined personalized needs, tastes and design preferences through thorough client consultations.
- Balanced aesthetics with functionality by choosing appropriate materials, finishes, and furnishings that met client needs.
- Provided exceptional customer service throughout the entire design process, ensuring timely communication with clients at all stages.
- Analyzed sales trends to identify opportunities for upselling and cross-selling initiatives.
- Built relationships with customers to encourage repeat business.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
No Degree - Cosmetology
Marinello School of Hair Design
Wichita, KSNo Degree - General Studies
Butler County Community College
El Dorado, KSNo Degree - Cosmetology
Crave Beauty
Wichita, KS05.2026
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Networking
- Cleanliness standards
- Team collaboration
- Sales technique
Timeline
Server
On The Border
08.2025 - Current
Youth Program Coordinator
EmberHope
02.2022 - 10.2024
Residential Remodel Interior Designer
Star Lumber
04.2014 - 01.2021
No Degree - Cosmetology
Marinello School of Hair Design
No Degree - General Studies
Butler County Community College
No Degree - Cosmetology
Crave Beauty
Highest service sales
During cosmetology school