Shana DeMartino
North Branford,CT
Summary
Accomplished and certified Pharmacy Technician with over 24 years of experience in hospital setting. Practiced at sterile and non sterile compounding. Knowledgeable about federal and state drug safety and regulatory guidelines. Committed to maintaining the highest standards in all medication distribution facets. Team-oriented and proactive in problem-solving and workflow improvements.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Midstate Medical Center-Hartford Health
06.2024 - Current
- Medication distribution
- Pyxis refills, inventory control and maintenance
- Kitcheck replenishment
- BD Logistics carousel
Pharmacy Technician
Middlesex Hospital
06.2001 - Current
- Sterile compounding (USP 797 compliant)
- Non-sterile compounding
- Batching bulk IV antibiotics
- Hazardous sterile and non sterile compounding (USP 800 compliant)
- Utilization of Phaseal system
- Coordinating, preparing, observing, recording and mailing annual GFT and media fill samples to outside lab for analyzation
- Maintain accountability of investigational medications inventory and dispensing activities (Remdesivir trial)
- Assisted with the development of drug handling and preparation procedures according to study protocol (Remdesivir trial)
- Contributed to the development of some SOPs of compounded medications
- Pyxis refills, inventory control and maintenance
- PGY-1 co-preceptor
- Following all federal and site-specific policies in dispensing and recording controlled substances in the CII safe
- Proper flag labeling and expiration dating of medications
- Receiving daily department medication orders via McKesson
- Responsible for an off-site location’s Pyxis machines stock levels, medication dating and maintenance
- Placing and coordinating daily department supplies and stock order
- Create order from BD Logistics and place order from McKesson
- Proficient with Medi-Dose labeling program
- Some Cerner functions
- Managed medication inventory and ensured accuracy in prescription filling processes.
- Trained new staff on pharmacy protocols, enhancing team efficiency and knowledge retention.
- Streamlined workflow procedures to reduce wait times for medication dispensing.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Dispensary Technician
Curaleaf
01.2017 - 07.2023
- Dispense cannabis medications
- Interact and communicate with patients in person, phone and e-mail
- Complete patient registrations with DCP, by obtaining and uploading proper patient documents to appropriate state website
- Receive medication inventory from distributors
- Adhere to proper labeling and documentation of dispensed medications
- Order entry
- Operate automated cash register
- Enter and maintain patient personal and medical information in database
- Follow all HIPAA laws
- Trained and mentored new technicians on product knowledge and best practices.
- Oversaw daily operations to ensure compliance with state regulations and company policies.
- Managed inventory levels, ensuring accuracy in stock counts and timely replenishment.
- Assisted customers with product selection, providing detailed information on strains and effects.
- Collaborated with management to improve operational workflows and enhance customer experience.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Enhanced customer satisfaction by providing personalized consultations and product education.
Education
Pharmacy Technician Program -
Gateway Community Technical College
North Haven, CT05.2001
Biomedical Sciences
Quinnipiac University
Hamden, CT01.2004
Skills
- Nationally certified and state registered pharmacy technician
- Epic Super User
- Pyxis ES
- Compounding techniques (CSPT certification)
- Attention to detail
- Problem-solving skills
- Team collaboration
- Workflow optimization
- Drug inventory control
- Drug safety
- Staff leadership
Affiliations
- Connecticut Society of Health-System Pharmacists (CSHP)
- CSHP Pharmacy Technician Committee
Certification
- CPhT-Adv
- CSPT
- Hazardous Drug Management Certificate
- Controlled Substances Diversion Prevention Certificate
- Technician Product Verification Certificate
- Viable Surface Sampling Competency Certificate of Performance-USP 797
Timeline
Pharmacy Technician
Midstate Medical Center-Hartford Health
06.2024 - Current
Dispensary Technician
Curaleaf
01.2017 - 07.2023
Pharmacy Technician
Middlesex Hospital
06.2001 - Current
Pharmacy Technician Program -
Gateway Community Technical College
Biomedical Sciences
Quinnipiac University