Shana Hallam
Heber,UT
Summary
Smart Front End Coordinator with a strong understanding of the retail industry. A determined individual known for engaging customers and overseeing inventory levels. Looking to tackle new challenges while taking on additional responsibilities with a growing organization.
Overview
22
22
years of professional experience
Work History
Front End Coordinator
Heber Valley Hospital
Heber, UT
06.2024 - Current
- Train the Phlebotomy Staff in the lab.
- Perform basic phlebotomy skills.
- Conduct monthly inventory counts.
- Organize the supplies in the lab storeroom.
- Audit paper orders for Dx Codes, Test Codes, etc.
- Perform Skills Passoffs for the staff in the lab.
- Attend monthly meetings with the corporate leaders.
- Register patients for services performed in the lab.
- Troubleshoot lab errors, missing orders, etc.
- Communicate with various doctors' offices, outside laboratories, vendors, etc.
- Perform BLS, Skills Passoffs, and other required duties every quarter.
- Perform timekeeper skills for the laboratory staff.
Medical Assistant
Heritage Schools, INC
Provo, UT
03.2003 - 06.2008
- Assisted physicians with patient care by taking vital signs, and patient histories and preparing patients for examinations.
- We administered injections, medications, and treatments as directed by the physician.
- Assisted medical staff in performing minor surgical procedures.
- We performed assessments on patients due to injury, illness, etc.
- Assisted nursing staff with patient care when the patient reported to sickbed.
- Escorted patients back and forth from various locations for doctor visits, medical care, etc.
- Schedule patient visits for the doctor.
- Accompanied patients on routine doctor visits.
Education
Associate of Applied Science - Medical Assisting
Stevens-Henager College-Ogden
Ogden, UT01-2001
Skills
- Customer Service
- Medical terminology understanding
- Staff Training and Development
- Venipuncture Expertise
- Paperwork Processing
- Blood collection
- Specimen Preparation
- Data Entry
- Quality Control Management
- Venipuncture
- Health Education
- Medical Records Review
- Medical Records Maintenance
- Patient Care
- HIPAA
- Staff Management
- Medical Records Management
- Communication abilities
- Diagnostic Testing
- HIPAA Compliance
- Medical terminology knowledge
- Specimen handling
Affiliations
- World Traveler-I have been to several different countries and see myself doing more traveling in the future.
- I enjoy reading books
- I love to learn different languages. I'm currently learning Spanish, Danish, German
- I love to learn how to make various crafts. I make jewelry in my spare time.
- I enjoy being with my family and doing various activities with them.
Accomplishments
- Employee of the month December 2005
Timeline
Front End Coordinator
Heber Valley Hospital
06.2024 - Current
Medical Assistant
Heritage Schools, INC
03.2003 - 06.2008
Associate of Applied Science - Medical Assisting
Stevens-Henager College-Ogden
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