Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shana Lanias

Mililani,USA

Summary

To obtain a position in an entity in which I may use and utilize the skills acquired in school, work and experience.

I am a very reliable, responsible person that is able to cooperate, work and communicate with co-workers, supervisors, subordinates and/or outside contacts. I am also willing and able to take on additional responsibilities and can produce more than expected.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

30
30
years of professional experience

Work History

Child Caregiver

Self-employeed
Mililani Town, Hawaii
01.2010 - Current
  • Provided a safe, nurturing and stimulating environment for children of all ages.
  • Organized age-appropriate activities such as arts and crafts, games and educational lessons.
  • Supervised meal times to ensure proper nutrition and hydration.

Billing Internship

Newman Consulting
01.2009 - Current
  • Claims handling, practiced customer service, CMS 1500, follow up, called insurance companies, filing remittance advice, mail out claims, xerox copies, handled multi-phone, sent EDI claims, workman's comp, MVA, and making copies

Mail Carrier - Seasonal

U.S Postal Service
01.2006 - Current
  • Sorted mail, organized mail, fixed mail, practiced customer service skills

Child Care Provider

Own Residence
01.1995 - 01.2008
  • Provided care for children, maintained and managed home

Photo Technician

Photo Tech
01.1996 - 01.1997
  • Assisted customers, called customers, answered phone, maintained sales journals and ledger, maintained cash transactions

Education

Liberal Arts -

Mililani High School
01.1995

Graduated - Coding

Hawaii Medical Institute
Mililani

Skills

  • Customer Service
  • Customer Relationship Management
  • Strong Work Ethic
  • Attention to Detail

Timeline

Child Caregiver

Self-employeed
01.2010 - Current

Billing Internship

Newman Consulting
01.2009 - Current

Mail Carrier - Seasonal

U.S Postal Service
01.2006 - Current

Photo Technician

Photo Tech
01.1996 - 01.1997

Child Care Provider

Own Residence
01.1995 - 01.2008

Liberal Arts -

Mililani High School

Graduated - Coding

Hawaii Medical Institute
Shana Lanias