Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shana Martinez Galvan

Grand Rapids,MI

Summary

Support patients and family needs using, direct communication and dependable care. High-pressure scenarios with steady composure and creative problem-solving. Maintain consistent organization and structured practices aligned with company standards.

Overview

1
1
Certification
6
6
years of professional experience

Work History

Volunteerd for CPS

Child Protective Services
Ottawa, Michigan
06.2024 - 12.2025
  • Managed family interactions to facilitate successful child re-introduction process.
  • Proposed creative solutions that enhanced team collaboration and drove project outcomes.
  • Worked with cross-functional teams to achieve goals.
  • Executed daily operational tasks with precision to ensure seamless support of operational needs.

Warehouse sorter/unloading

FedEx:Ground
Walker, Michigan
07.2019 - 12.2022
  • Loaded and unloaded trailers while adhering to FedEx Ground safety procedures, ensuring secure transport of all packages.
  • Scanned parcels using FedEx Ground barcode equipment to ensure accurate inventory tracking.
  • Verified package labels for routing and handling instructions to ensure correct delivery.
  • Tracked and updated inventory levels in database with handheld scanners, maintaining accurate stock information for efficient operations.

Education

GED -

Kentisd
Grand Rapids, MI
10-2026

Skills

  • Patient care
  • Phlebotomy procedures
  • Safety compliance
  • Warehouse operations
  • Customer service
  • Child welfare support

Certification

  • OSHA 10-hour General industry Safety and health
  • B.B.P - Blood Borne Pathogens
  • Heart Saver - First AID, CPR, AED

Timeline

Volunteerd for CPS

Child Protective Services
06.2024 - 12.2025

Warehouse sorter/unloading

FedEx:Ground
07.2019 - 12.2022

GED -

Kentisd
Shana Martinez Galvan