Shana Rhodes
Caddo,OK
Summary
Dynamic and results-driven professional with extensive experience at Walmart, excelling in customer service and cash handling accuracy. Proven ability to enhance shopping experiences through effective teamwork and problem-solving skills. Recognized for maintaining high standards of organization and attention to detail, contributing to a welcoming store environment.
Overview
3
3
years of professional experience
Work History
Sales Associate
Walmart
Atoka, OK
05.2025 - 07.2025
- Assisted customers with product selections and inquiries, enhancing shopping experience.
- Maintained knowledge of current sales promotions and offers.
- Organized merchandise displays, contributing to an inviting store environment.
- Engaged in ongoing training to develop product knowledge and customer service skills.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
Housekeeper
Choctaw Casino & Resort Durant
Durant, OK
09.2024 - 02.2025
- Cleaned guest rooms to ensure high standards of cleanliness and hygiene.
- Operated industrial cleaning equipment, ensuring safety protocols were followed at all times.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
Assistant Front End Supervisor
Walmart
Atoka, OK
02.2022 - 01.2024
- Assisted customers with product selections and inquiries, enhancing shopping experience.
- Maintained knowledge of current sales promotions and offers.
- Organized merchandise displays, contributing to an inviting store environment.
- Engaged in ongoing training to develop product knowledge and customer service skills.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
Assistant Office Manager
J & F Mobile Homes
Caney, OK
02.2024 - 09.2024
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Supported office operations by managing supplies inventory and liaising with vendors efficiently.
- Prepared correspondence and documentation, demonstrating strong attention to detail and professionalism.
- Assisted in maintaining accurate records and files, ensuring easy accessibility and organization.
- Managed scheduling and coordinated meetings for executives to enhance productivity.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Education
High School Diploma -
Caney High School
Caney, OKSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Policy and procedure adherence
- Strong work ethic
- Employee scheduling
- Cash handling accuracy
- Training and mentoring
- Administrative skills
- Team supervision
- Refunds processing
- Willingness to learn
- Multitasking and prioritizing
- Attention to detail
Timeline
Sales Associate
Walmart
05.2025 - 07.2025
Housekeeper
Choctaw Casino & Resort Durant
09.2024 - 02.2025
Assistant Office Manager
J & F Mobile Homes
02.2024 - 09.2024
Assistant Front End Supervisor
Walmart
02.2022 - 01.2024
High School Diploma -
Caney High School