Shana Scott
Little Rock,AR
Summary
Dedicated Medical Assistant with experience at Oschner Urgent Care, skilled in patient care coordination and HIPAA compliance. Proven ability to enhance clinic efficiency through effective appointment scheduling and compassionate patient relations. Proficient in vital sign monitoring and clinical documentation, ensuring high-quality care and patient satisfaction.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Oschner Urgent Care
Baton Rouge, LA
12.2024 - 11.2025
- Assisted in patient intake and maintained accurate medical records.
- Supported healthcare providers during examinations and procedures.
- Administered basic patient care, including vital sign monitoring.
- Prepared examination rooms by ensuring cleanliness and proper equipment availability.
- Educated patients on pre- and post-examination instructions.
- Managed appointment scheduling to optimize clinic workflow efficiency.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant Intern
Urgent Care & Family Medicine
Baton Rouge, LA
09.2023 - 05.2024
- Assisted in patient intake procedures, ensuring accuracy of medical histories and insurance information.
- Supported clinical staff by preparing examination rooms and sterilizing instruments for efficient patient care.
- Scheduled patient appointments, optimizing daily workflow and enhancing office efficiency.
- Administered basic medical tests, including vital signs and lab specimen collections, improving diagnostic processes.
- Educated patients on medication usage and health maintenance strategies, fostering improved health literacy.
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Participated in quality improvement initiatives, contributing ideas for process enhancements within the clinic setting.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
- Created and prepared patient charts accurately for clinics and medical professionals.
- Welcomed patients and inquired about wellbeing since last treatment.
- Contributed to a well-organized clinical environment through effective inventory management and equipment sterilization.
- Optimized workflow within the clinic setting by effectively triaging incoming phone calls and addressing urgent concerns from patients or healthcare providers.
- Helped with patient preparation and recovery to support patient comfort and well-being.
- Maintained clean and safe clinic environment to prevent injuries.
- Prepared, administered and documented medications under direction of licensed medical provider.
Education
Belaire High School
Baton Rouge, LASkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Phlebotomy
- Reliable team player
- Compassionate
- CPR
- Medical procedures
- Insurance verification
- Appointment setting
- Medical records management
- Patient care coordination
- Patient flow management
- First aid
- Sterilization techniques
- Trustworthy companion
- Patient relations
- Medical billing
- Insurance claims
Timeline
Medical Assistant
Oschner Urgent Care
12.2024 - 11.2025
Medical Assistant Intern
Urgent Care & Family Medicine
09.2023 - 05.2024
Belaire High School