Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Shana Wohnoutka

Tecumseh,OK

Summary

Customer-oriented General Manager with five years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

General Manager

Dollar Tree Stores
10.2017 - Current
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Education

Associate Degree In Science - Human Resources Management

Seminole State College
Seminole, OK
08.2015

Skills

  • Customer Service
  • Profit and Loss
  • Sales Activities
  • Verbal and Written Communication
  • Safety Assurance
  • Profit and Loss Accountability
  • Sales Team Development
  • Financial Forecasting
  • Order Supplies
  • Staff Training
  • Employee Scheduling
  • Staff Development
  • Cross-Functional Team Management
  • Corporate Social Responsibility

Timeline

General Manager

Dollar Tree Stores
10.2017 - Current

Associate Degree In Science - Human Resources Management

Seminole State College
Shana Wohnoutka