Shanae Miller
Cincinnati,OH
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Patient Escort
Cincinnati Children's Hospital
Cincinnati, OH
06.2017 - 07.2024
- Greeted and welcomed patients in a friendly manner.
- Assisted patients to their destinations, such as waiting rooms or medical examination rooms.
- Provided wheelchairs to those who needed assistance with mobility.
- Accompanied ambulatory patients to different departments within the hospital facility.
- Transported discharged patients from the hospital to their homes or other facilities as necessary.
- Maintained patient confidentiality and ensured that all HIPAA requirements were met.
Housekeeping Room Attendant
Cincinnati Children's Hospital
Cincinnati, OH
03.2015 - 06.2017
- Cleaned guest rooms, dusting furniture.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Empties and cleans trash containers.
- Disposes of trash in a sanitary manner.
- Cleans wash basins, mirrors, tubs, and showers.
- Wipes down glass surfaces.
- Responds to guest queries and requests.
- Responds to calls for housekeeping problems, such as spills and broken glasses.
- Contributes to team efforts; exhibits professionalism with customers, fellow associates, and others.
PCA
Twin towers nursing home
Cincinnati, OH
08.2009 - 01.2010
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Maintained accurate records of client care services provided on a daily basis.
- Transport patients to clinical procedure areas including surgical, diagnostic testing, and outpatient areas by rolling beds, wheeled stretchers or wheel chairs
- Communicate patient information and needs to the receiving departments, dispatchers and patient escort team
Teacher
Tiny Tots Daycare
Cincinnati , OH
06.2000 - 08.2009
- Worked side-by-side with teachers and families to provide a home away from home for children in our care.
- Ensuring the safety and supervision of children ages 6 weeks to 12 years in one assigned classroom.
- Creating developmentally appropriate curriculum.
- Curating programs and activities based on children's interests and learning styles.
- Maintaining a warm and safe environment that is clean and permits children to grow and explore.
- Partnering with families to create plans to provide the best care and education for their children.
- Providing effective communication with parents/guardians about their child.
Education
High School Diploma -
Taft High School
Cincinnati, OH06-2008
Skills
- First-aid and CPR
- Wheelchair assistance
- Patient confidentiality
- Transportation safety
- Regulatory Compliance
- CLIA & OSHA compliance
- HIPAA Compliance
- Specimen Collection
- Basic Life Support
- Infection Control
- Lesson Planning
- Behavior Modeling
- Activity Planning
- Efficient under pressure
Certification
- Child Development Associate
- Patient Care Assistant
Timeline
Patient Escort
Cincinnati Children's Hospital
06.2017 - 07.2024
Housekeeping Room Attendant
Cincinnati Children's Hospital
03.2015 - 06.2017
PCA
Twin towers nursing home
08.2009 - 01.2010
Teacher
Tiny Tots Daycare
06.2000 - 08.2009
High School Diploma -
Taft High School
Similar Profiles
Abigail PeedAbigail Peed
Respiratory Therapist at Cincinnati Children's Hospital Burnet CampusRespiratory Therapist at Cincinnati Children's Hospital Burnet Campus
Dante M. HarmonDante M. Harmon
Patient Access Representative III at Cincinnati Children's Hospital and Medical CenterPatient Access Representative III at Cincinnati Children's Hospital and Medical Center
Tessa SheltonTessa Shelton
Pediatric Cardiac Sonographer at Cincinnati Children's HospitalPediatric Cardiac Sonographer at Cincinnati Children's Hospital
Ireland GraffIreland Graff
Behavioral Health Specialist Care Coordinator at Cincinnati Children's HospitalBehavioral Health Specialist Care Coordinator at Cincinnati Children's Hospital
Shannon Coates-ThorntonShannon Coates-Thornton
Registered Nurse at Maxim HealthcareRegistered Nurse at Maxim Healthcare