Summary
Overview
Work History
Education
Skills
Timeline
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SHANAE SULPH

Lake Worth,US

Summary

Able to work with multidisciplinary teams to improve patient outcomes and hospital experiences Quickly adapts to changing conditions and environments Ability to identify, analyze, and implement solutions to problems by using critical thinking skills Time Management Written and Verbal Communication

Overview

4
4
years of professional experience

Work History

Call Center Representative

Direct Auto Protection
Delray Beach, Florida
06.2025 - Current
  • Managed incoming customer inquiries via phone and email.
  • Resolved customer complaints through effective problem-solving techniques.
  • Documented customer interactions in CRM software for accurate record-keeping.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Trained new employees on call center protocols and procedures.

Cashier

Subway
Palm Springs, US
04.2021 - Current
  • Educated customers about promotions to increase sales.
  • Help customers by guiding them and answering their questions.
  • Greet customers with a smile and offer prompt and dedicated assistance.
  • Earned customer loyalty by interacting with them in a friendly manner and remembering their orders.

Education

High School -

Santaluces Community High School
Lantana, FL
01.2025

Skills

  • Able to work with multidisciplinary teams to improve patient outcomes and hospital experiences
  • Quickly adapts to changing conditions and environments
  • Ability to identify, analyze, and implement solutions to problems by using critical thinking skills
  • Time Management
  • Written and Verbal Communication

Timeline

Call Center Representative

Direct Auto Protection
06.2025 - Current

Cashier

Subway
04.2021 - Current

High School -

Santaluces Community High School

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