Shanaya Aristide
Wake Forest,NC
Summary
Dedicated college student with experience in customer service and elementary education. A passionate psychology major interested in applying psychological knowledge to sales and marketing, with excellent communication and problem-solving skills. Always a friendly team player looking for a challenge.
Overview
3
3
years of professional experience
Work History
Service Crew Member
Panera Bread
Raleigh, NC
07.2021 - Current
- Greeted customers and provided excellent customer service.
- Took orders, prepared foods and processed payments in full-service establishment.
- Resolved customer complaints with urgency and positive action to satisfy guests and promote return visits.
- Cross-trained new employees by explaining rules, procedures, and job responsibilities.
- Greeted and served guests with warmth, courtesy and efficiency, leading to loyal, returning customers.
- Boosted sales by listening carefully to guests and promoting appropriate specials and offering menu ideas to help in order selection.
Teacher's Assistant
Washington Montessori School
Greensboro, NC
11.2023 - 05.2024
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Encouraged positive social behaviors among students through role modeling and conflict resolution techniques.
- Facilitated small group instruction and activities for students of varying abilities.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Education
Bachelor of Science - Psychology
North Carolina A & T State University
05-2027
High School Diploma -
Rolesville High School
05-2023
Wake Technical Community College
Skills
- Classroom Management
- Early Childhood Education
- Serving Diverse Communities
- Student Tutoring
- Relationship Building
- Sales Expertise
- Customer Service
- Team Collaboration
- Verbal and Written Communication
- Patience and composure
- Customer Assistance
Timeline
Teacher's Assistant
Washington Montessori School
11.2023 - 05.2024
Service Crew Member
Panera Bread
07.2021 - Current
Bachelor of Science - Psychology
North Carolina A & T State University
High School Diploma -
Rolesville High School
Wake Technical Community College
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