Summary
Overview
Work History
Skills
Notarypublic
Certification
Work Preference
Timeline
OperationsManager
Shanda Boles

Shanda Boles

Executive Assistant
Texas

Summary

To support executives and their management team with strong problem-solving skills, effective teamwork, and a commitment to meeting deadlines, while contributing administrative and entry-level skills. My goal is to prove myself while boosting team productivity

Overview

18
18
years of professional experience
1
1
Certification

Work History

Executive Assistant

Capital One
Plano, Texas
09.2021 - Current
  • Currently supporting a MVP, a VP and three executive directors
  • Manage complex calendars for executive leadership, prioritizing critical meetings and appointments
  • Safeguard confidentiality of communications and documentation
  • Project-managing hybrid, virtual, and in-person team engagements including Town Halls, MBRs, leadership strategy and planning sessions
  • Coordinate meetings, team events, and special projects, including catering and room reservations
  • Handle expense reports, travel arrangements, and conference registrations
  • Procure supplies using Coupa and track team learning requirements
  • Facilitate effective communication via Slack and in-person interactions
  • Mentor new admins on Capital One policies and procedures
  • Leading team culture, engagement, and recognition strategies
  • Skilled at working independently and collaboratively in a team environment.

Executive Assistant

City of Plano
Plano, Texas
05.2014 - 09.2021
  • Scheduled and managed meetings, appointments, and executive calendars
  • Implemented office policies and procedures, enhancing efficiency
  • Prepared reports and correspondence, ensuring accuracy and timeliness
  • Managed departmental budgets and processed expense reports
  • Coordinated room reservations and maintained office supplies
  • Served on the City of Plano's One Voice Employee Committee.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Administrative Assistant II

City of Denton
08.2013 - 05.2014
  • Provided administrative support to City Secretary and Assistant City Secretary
  • Managed communication and information flow for City Manager's office
  • Prepared resolutions and ordinances for City Council meetings
  • Compiled statistics and conducted research for reports
  • Assisted in various city meetings and handled citizen inquiries.

Secretary II

County of San Bernardino
12.2006 - 07.2013
  • Supported Treasurer/Tax Collector and Director of Central Collections
  • Managed administrative projects and prepared meeting materials
  • Responded to inquiries and complaints from stakeholders
  • Coordinated travel arrangements and prepared travel claims
  • Served as Department Safety Coordinator and First Aid Coordinator
  • Managed departmental recruitment efforts and assisted in new hire processing
  • Maintained confidentiality and discretion in all tasks.

Skills

  • Administrative: Calendar management, travel coordination, expense tracking
  • Leadership: Prioritization, effective communication, accountability
  • Problem Solving: Strategic thinking, process improvement
  • Teamwork: Proactive team player and leader
  • Communication: Excellent communicator
  • Organization: Efficient organizer
  • Remote Work: Proficient in remote collaboration tools, including video conferencing, cloud-based document management
  • Google Workspace: Proficient in Docs, Sheets, Slides, Drive
  • Google Calendar: Scheduling and event planning
  • Google Forms: Data collection and surveys

Notarypublic

Texas Notary Public

Certification

Professional Administrative Certification of Excellence (PACE)

Work Preference

Work Type

Full Time

Location Preference

RemoteHybrid

Timeline

Executive Assistant

Capital One
09.2021 - Current

Executive Assistant

City of Plano
05.2014 - 09.2021

Administrative Assistant II

City of Denton
08.2013 - 05.2014

Secretary II

County of San Bernardino
12.2006 - 07.2013

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Shanda BolesExecutive Assistant