Shanda Tandy
Houston,TX
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Deposit Operations Specialist with 30 years of experience in the banking industry. Thorough understanding of all bank regulations, policies and procedures. Mastery of research and adjustment functions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Secured Deposit Specialist
BBVA Compass Bank
Houston, TX
01.2008 - 01.2015
- Wrote and distributed customer correspondence.
- Processed incoming and outgoing wire transfers
- Maintained confidentiality of bank's customers and adhered to all regulatory requirements.
- Provided backup to 11 other deposit operations specialists.
- Pledged daily bank securities to Municipal Utility Districts Accounts with Federal Reserve Bank
- Reviewed and revised legal contracts between banks and Municipal Utility Districts
- Processed account maintenance requests and checked for alignment with bank policy.
- Immediately reported discrepancies and assisted in clearing discrepancies.
Default Management Specialist
Taylor Bean & Whitaker Mtg
Ocala, FL
09.2002 - 07.2007
- Gathered, organized, and input information into company's digital database.
- Performed collection calls for delinquent payments.
- Collaborated with Trustee's office for bankruptcy filings.
- Processed Escrow analysis on escrow accounts upon paying taxes and insurance to collecting agencies.
- Assisted with Loss Mitigation for delinquent borrowers
- Requested property inspections on foreclosed homes as well as winterization of properties.
Education
No Degree - Nursing
Western Kentucky University
Bowling Green, KYSkills
- Customer Inquiries
- Financial Due Diligence
- Preparation of Management Reports
- Financial Transactions
- Bill Payment Receipt
- Correspondence Writing
- Operational Efficiency
- Microsoft Excel
- Balance Verification and Reconciliation
- Administrative Support
- Financial Statements
- Discrepancy Resolution
Timeline
Secured Deposit Specialist
BBVA Compass Bank
01.2008 - 01.2015
Default Management Specialist
Taylor Bean & Whitaker Mtg
09.2002 - 07.2007
No Degree - Nursing
Western Kentucky University
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