Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
Hi, I’m

Shandi Mumphord

San Antonio
Shandi Mumphord

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Trustworthy and dedicated server with 3 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Overview

3
years of professional experience
1
Certification

Work History

Mumphord's BBQ Restaurant

Cashier
03.2020 - Current

Job overview

  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Collected and authorized payments of guests.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register to record transactions accurately and efficiently.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Learned kitchen porter and serving positions and provided backup at key times.

Education

Victoria West High School
Victoria, TX

High School Diploma
05.2021

University Overview

  • Honor Roll 2018-2021
  • Awarded Perfected Attendance
  • Girls Basketball Scholarship Recipient
  • Completed AP course in Biology
  • Completed AP course in English
  • Completed AP course in Economics
  • 3.7 GPA
  • Ranked in Top 10% of class
  • cum laude graduate

Skills

  • Cash Counting Machine Operations
  • Verbal and Written Communication
  • Identification Checks
  • Refunds and Exchanges
  • Credit and Cash Transactions
  • Cleaning and Sanitizing
  • Stocking and Replenishing
  • Product and Service Sales
  • Sales Expertise
  • Cash Register Systems
  • Product Knowledge
  • Order Taking

Certification

  • Food Handler's License - 2020-2022


Hobbies

I enjoy playing basketball and painting in my free time, but my favorite hobby is cooking. When I'm in a kitchen I feel so relaxed and happy, it always gives me a burst of serotonin and it's how I make other people happy too.

Timeline

Cashier

Mumphord's BBQ Restaurant
03.2020 - Current

Victoria West High School

High School Diploma

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Shandi Mumphord