Shandra Shears
Hilbert,WI
Summary
Motivated Service Worker with exceptional social skills, communication abilities, and a background in customer service. Currently re-enrolling in college to finish my degree, I am excited about the prospect of a new opportunity in a professional role. Committed to following health and safety guidelines and handling food items properly, I consistently strive to support team members and proactively address any issues that may arise.
Overview
6
6
years of professional experience
Work History
Bar Manager
Schumacher Shanty
08.2019 - Current
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Closed out cash register and prepared cashier report at close of business.
Education
Business Management
Central New Mexico Community College
Albuquerque, NMHigh School Diploma -
Skills
- Front-of-house operations management
- ServSafe compliance
- Performance monitoring
- Critical thinking and problem-solving
- Training and mentoring
- Customer service expertise
- Upselling techniques
- Responsible alcohol service
- Strategic decision-making
Application
MM/DD/YY, Title, Company, Address, City, ST, ZIP Code, Dear Hiring Manager:, Please accept this letter as interest in your position for a … posted on the …. Website., I am currently a student at Central New Mexico Community College and am excited about a new opportunity in a professional office., In the recent years, I have been working in the food service industry while working toward finishing my education. In this time I have developed exceptional customer service skills and have become adept at managing several tasks at once while maintaining the needs of the customer as well as the business., I believe I am an ideal candidate for this position as I am a dedicated worker with an outstanding work ethic., Enclosed with this letter please see my attached resume. I am able to provide references as well. Thank you for your consideration. I look forward to meeting you soon., Sincerely,, Shandra Shears
Timeline
Bar Manager
Schumacher Shanty
08.2019 - Current
High School Diploma -
Business Management
Central New Mexico Community College
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