William Tyler Easton
Lauderhill
Summary
Dynamic and results-oriented professional with over 20 years of experience in hospitality management, craft cocktail service, and customer sales. Proven success in leading high-performance teams, increasing revenue through relationship-based selling, resolving customer concerns, and delivering exceptional service in high-volume environments. Known for strong communication skills, adaptability, and a commitment to exceeding expectations while contributing to business growth and customer retention.
Overview
14
14
years of professional experience
Work History
Manager
Taco Craft Taqueria and Tequila Bar
Fort Lauderdale, FL
06.2019 - Current
- Supervisor: David Capote
- Company Number: (305) 917-5449
- Managed daily front-of-house operations, ensuring exceptional guest experiences and efficient service flow
- Supervised, coached, and supported a team of servers, hosts, bartenders, and support staff during high volume shifts
- Conducted pre-shift meetings to communicate daily specials, menu updates, service expectations, and sales goals
- Resolved guest concerns and service issues promptly, maintaining high customer satisfaction and repeat business
- Trained and onboarded new employees on service standards, POS systems, menu items, and guest relations
Food Prep/Sales Associate
Melted Madness Food Truck
West Palm Beach
11.2017 - Current
- Supervisor: Matthew and Stevi Hodges
- Company Number: (954) 205-4873
- Generated revenue through upselling menu items, beverages, and promotional offerings
- Consistently delivered exceptional customer service in a fast-paced, high volume environment
- Built strong customer relationships, resulting in repeat business and positive word-of-mouth referrals
- Processed transactions efficiently while maintaining accuracy in cash handling and order fulfillment
- Contributed to team sales goals through product knowledge and proactive customer engagement
Baretender
Nordstrom Bazille
San Jose, CA
03.2012 - 10.2017
- Supervisor: David Abraham
- Company Number: (408) 261-5787
- Consistently exceeded sales goals through strategic upselling of premium spirits, wine pairings, appetizers, and featured menu items
- Generated substantial revenue growth by building strong relationships that encouraged repeat business and customer loyalty
- Delivered personalized dining experiences that increased guest satisfaction, retention, and positive online reviews
- Ranked among top-performing sales team members through product knowledge, suggestive selling, and exceptional service
- Collaborated with management to promote seasonal menus, special events, and featured products, contributing to overall revenue growth
Education
High school Diploma -
Charles W. Flanagan
Pembroke Pines, FL01.2009
Skills
- Team Leadership and Staff Development
- Front-of-House Operations Management
- Guest Relations, Conflict Resolution and Retention Strategies
- Employee Training and Onboarding
- Performance Coaching
- Sales Growth and Revenue Generation
- Staff Scheduling and Labor Management
- Inventory and Supply Management
- Team Collaboration and Leadership
- Attention to Detail Under Pressure
Timeline
Manager
Taco Craft Taqueria and Tequila Bar
06.2019 - Current
Food Prep/Sales Associate
Melted Madness Food Truck
11.2017 - Current
Baretender
Nordstrom Bazille
03.2012 - 10.2017
High school Diploma -
Charles W. Flanagan