Shandreka Nash
Kosciusko,MS
Summary
Results-driven professional with solid background in delivering impactful solutions. Proven track record in fostering team collaboration and adapting to changing needs. Skilled in strategic planning, project management, and client relations. Known for reliability, strong analytical abilities, and excellent communication skills.
Overview
3
3
years of professional experience
Work History
Amazon Associate
Amazon Fulfillment Center
08.2022 - 04.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Customer Service Representative and Teller
Fort Sill National Bank
09.2023 - 12.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Kosciusko Senior High School
Kosciusko, MS05-2009
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Customer interaction
Timeline
Customer Service Representative and Teller
Fort Sill National Bank
09.2023 - 12.2024
Amazon Associate
Amazon Fulfillment Center
08.2022 - 04.2025
High School Diploma -
Kosciusko Senior High School
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