Dedicated professional with expertise in customer service, team leadership, and decision-making. Proven ability to enhance client satisfaction and streamline operations, contributing to successful business outcomes.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Fresh Wax
Deerfield Beach, FL
02.2025 - Current
Supported daily operations by coordinating staff schedules and managing inventory levels.
Assisted in implementing customer service initiatives to enhance client satisfaction and retention.
Executed training programs for new employees, fostering a collaborative team environment.
Monitored sales trends and provided insights to improve product offerings and marketing strategies.
Supervised day-to-day operations to meet performance, quality and service expectations.
Bartender
Bahama Breeze
Fort Lauderdale, FL
02.2023 - 01.2026
Prepared and served a variety of cocktails and beverages to enhance guest experiences.
Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
Assisted in training new bartenders on beverage preparation techniques and customer service protocols.
Managed inventory levels, restocking supplies proactively to avoid shortages during peak hours.
Collaborated with kitchen staff to create drink specials aligned with seasonal menu offerings.
Developed strong customer relationships through attentive service and personalized recommendations.