Shane Bilski
Houston ,TX
Summary
Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Loan Processor
First National Bank
01.2022 - 05.2023
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Processed loans within various departments to achieve timely, accurate, and fair proceedings.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Set up and completed loan submission packages.
- Developed and maintained relationships with customers and loan officers to establish smooth loan process.
Bank Teller
First National Bank
01.2021 - 01.2022
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Reconciled cash drawer and resolved discrepancies.
- Maintained accurate records of customer transactions in line with bank procedures.
- Followed up on customer complaints and provided solutions to enhance customer satisfaction.
Education
BBA - Business
Sam Houston State University
Huntsville, TX12.2019
Skills
- Financial History Reviews
- Knowledge of VA Loan Process
- Economics Understanding
- Active Listening and Learning
- Complete Loan Applications
- Application Preparation
- Data Entry
Timeline
Loan Processor
First National Bank
01.2022 - 05.2023
Bank Teller
First National Bank
01.2021 - 01.2022
BBA - Business
Sam Houston State University
Similar Profiles
Susan DeloSusan Delo
Consumer Documentation/Booking Specialist at First National BankConsumer Documentation/Booking Specialist at First National Bank
Keamogetswe Rosemary LetshutiKeamogetswe Rosemary Letshuti
CALL CENTER AGENT at First National BankCALL CENTER AGENT at First National Bank
Prince MasiaPrince Masia
Credit Manager at First National BankCredit Manager at First National Bank
Kellen BothaKellen Botha
Project Coordinator at First National BankProject Coordinator at First National Bank
Malcolm ConeoMalcolm Coneo
Life Insurance Agent at Bankers Life Insurance Company Of AmericaLife Insurance Agent at Bankers Life Insurance Company Of America