Shane Franklin
Altoona
Summary
Seasoned investigator with a proven track record, adept in problem-solving and critical thinking. Excelled in investigating and resolving complex issues, enhancing statewide policy adherence. Demonstrates exceptional teamwork, communication skills, and a commitment to maintaining a safe, respectful workplace environment.
Dynamic individual with hands-on experience in conducting complex investigations and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
20
20
years of professional experience
Work History
Human Resource Professional 2
Iowa Department of Administrative Services
08.2023 - Current
- Investigate allegations concerning violations of the Iowa statewide polices concerning Sexual Harassment, Discrimination, and Workplace Violence.
- Prepare detailed investigative summaries for review and dissemination to all statewide departments and agencies.
- Coordinate with statewide stakeholders to answer and solve any questions and concerns involving Human Resource inquires.
Investigator III
Iowa Department of Corrections - DIS
09.2004 - 08.2023
- Documented findings and prepared detailed reports.
- Conducted fact-finding interviews with witnesses, staff, and offenders involving allegations violating the federal PREA standards, as well as assisting in internal affair investigations involving suspected violations of institutional and departmental rules..
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
- Assisted in developing presentation and training materials for training of new investigators throughout the DOC and CBC.
- Established relationships with IDOC Departmental Executive stakeholders, as well as local. regional, and statewide law enforcement officials.
- Provided oversight for post-suicide and use of force investigations determining if statewide policies and procedures were adhered to and determining changes that meet best practice standards.
- Conducted both Security and PREA audit throughout the institutions around the state and helped to advise best practices for stakeholders.
Correctional Supervisor II / Investigative Captain
Newton Correctional Facility
04.2008 - 09.2015
- Promoted rehabilitation efforts with educational programs, vocational training, and counseling services for inmates.
- Evaluated staff performance regularly using objective criteria such as adherence to policies, punctuality, and ability to work well under pressure.
- Created therapeutic environment for inmates while maintaining order and control.
- Increased overall facility security through regular audits of existing procedures and implementation of necessary improvements.
- Conducted internal affairs investigations in relation to suspected violations of institutional, departmental, and state rules and laws.
- Prepared detailed records and reports for disposition of investigatory reviews.
Education
Associate of Arts - Liberal Arts And Sciences
Des Moines Area Community College
Ankeny, IABachelor of Arts - Liberal Arts And Sciences
University of Northern Iowa
Cedar Falls, IA01-2018
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Problem resolution
- Active listening
- Customer service
Timeline
Human Resource Professional 2
Iowa Department of Administrative Services
08.2023 - Current
Correctional Supervisor II / Investigative Captain
Newton Correctional Facility
04.2008 - 09.2015
Investigator III
Iowa Department of Corrections - DIS
09.2004 - 08.2023
Associate of Arts - Liberal Arts And Sciences
Des Moines Area Community College
Bachelor of Arts - Liberal Arts And Sciences
University of Northern Iowa
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