Shane Gibson
Cashier And Customer Service
Clearwater,FL
Summary
Reliable and hardworking individual with extensive experience in customer service roles. Skilled in staff training, time management, and fostering positive customer relationships. Ready to leverage expertise and work ethic to enhance team performance and streamline processes.
Overview
7
7
years of professional experience
Work History
Courtesy Clerk
Sprouts Farmer's Market
Clearwater, Florida
09.2022 - Current
- Provided exceptional customer service by assisting shoppers with inquiries and locating products.
- Monitored checkout lines, offering support to cashiers during high-traffic periods to ensure smooth operations.
- Maintained cleanliness and organization in store aisles to enhance shopping experience for customers.
- Trained new employees on operational procedures and customer interaction standards.
Cashier
Sprouts Farmer's Market
Clearwater, FL
03.2022 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through diligent reconciliation practices.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Addressed customer concerns promptly, resolving issues to foster positive relationships and repeat business.
- Collaborated with team members to ensure organization standards were met.
Crew Member
Burger King
Clearwater, FL
07.2019 - 09.2019
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Assisted customers at front counter and drive-thru, providing prompt service.
- Collaborated effectively with teammates and embraced feedback from management.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of the restaurant to promote a clean image.
Guest Experience Volunteer
Clearwater Marine Aquarium
Clearwater, Florida
05.2019 - 07.2019
- Educated guests about Florida's ecosystem animals, enhancing their understanding and appreciation of wildlife.
- Streamlined ticketing processes, reducing wait times and improving guest entry experience.
- Enhanced guest loyalty by delivering exceptional service and fostering a welcoming atmosphere.
Education
Associate of Arts - Business Administration
St Petersburg College
St. Petersburg, FL 05.2001 -
Skills
Cash handling
Cash register operation
Customer service
Cleaning and sanitizing
Time management skills
Reliability and punctuality
Strong work ethic
Team collaboration
Conflict resolution
Staff Training
Patience and empathy
Positive attitude
Accomplishments
- Graduated Cum Laude from Tarpon Springs High School
- Successful completion of four year leadership program
Timeline
Courtesy Clerk
Sprouts Farmer's Market
09.2022 - Current
Cashier
Sprouts Farmer's Market
03.2022 - Current
Crew Member
Burger King
07.2019 - 09.2019
Guest Experience Volunteer
Clearwater Marine Aquarium
05.2019 - 07.2019
Associate of Arts - Business Administration
St Petersburg College
05.2001 -