Shane Jarvis
Akron
Summary
Dedicated professional adept at recovering cars, vans and trucks and safely towing to destination. Proficient in working with roadside assistance programs, businesses, private customers and police departments.
Overview
6
6
years of professional experience
1995
1995
years of post-secondary education
1
1
Certification
Work History
CDL tow truck operator
Millers towing & recovery
Akron
06.2023 - Current
- Operated tow trucks to transport vehicles safely and efficiently.
- Assisted customers with roadside emergencies and recovery services.
- Conducted vehicle inspections before and after towing operations.
- Collaborated with dispatch to prioritize calls and optimize routes.
- Utilized GPS systems for navigation to various locations quickly.
- Followed safety protocols during towing and recovery operations.
- Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
- Provided excellent customer service during high-stress situations.
- Maintained accurate records of towing activities and vehicle conditions.
- Tied and secured loads to prevent shifting or damage to items.
- Inspected tow truck and related equipment for safety and operational efficiency.
- Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
- Conducted regular vehicle and equipment inspections to maintain safety and comply with laws.
Boss/Shop Owner
Jarvis Enterprise
Akron
02.2020 - 03.2023
- Supervised daily operations in a fast-paced retail environment.
- Trained and mentored new team members on company policies.
- Coordinated inventory management processes to ensure stock availability.
- Monitored employee productivity to provide constructive feedback and coaching.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Education
Mapplewood Career Center
Ravenna, OHSkills
- Vehicle inspection
- Trailer coupling
- Load securing
- Towing strategies
- Customer service
- Equipment maintenance
- Safety compliance
- Problem solving
- Team leadership
- Time management
- Flatbed experience
- Recovering vehicles
- Accident scene management
- Class A license
- Heavy equipment operation
- Vehicle recovery
- Vehicle maintenance and repair
- Towing equipment operation
- Strong work ethic
- Conflict resolution
- Stress tolerance
- Problem-solving abilities
- DOT regulations
Certification
- Class A
Timeline
CDL tow truck operator
Millers towing & recovery
06.2023 - Current
Boss/Shop Owner
Jarvis Enterprise
02.2020 - 03.2023
Mapplewood Career Center