Shane Johnson
Tacoma,WA
Overview
7
7
years of professional experience
Work History
Asset Protection Agent
Walmart
01.2022 - 12.2023
- Reviewed and recommended improvements to current policies and procedures related to asset protection, ensuring a proactive approach to mitigating risks.
- Responded to customers and diffused escalated situations to maintain security and top customer service delivery.
- Implemented targeted action plans to address high-risk areas within the store, resulting in a decrease in overall risk exposure.
- Maintained safe environment for customers and store employees by monitoring and correcting safety concerns and guiding customer traffic.
Asset Protection Associate
Walmart
01.2021 - 01.2022
- Patrolled store departments to check for suspicious activities.
- Controlled reduction of loss inventory by protecting company assets.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Wrote reports outlining activities and results.
Office Furniture Installer
American Office Services
03.2020 - 12.2021
- Efficiently organized transportation logistics for delivering large quantities of furniture to client locations, ensuring timely installations.
- Optimized workspace functionality by identifying appropriate placement for office equipment, such as computers, printers, and phones.
- Streamlined project timelines through effective communication with colleagues, supervisors, and clients regarding installation progress.
- Effectively utilized tools like drills, hammers, wrenches, and measuring tapes to achieve precise installations according to manufacturer guidelines.
Asset Protection Associate
Walmart
01.2017 - 12.2020
- Conducted internal investigations, interviewing staff members suspected of theft or misconduct to determine appropriate actions.
- Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.
Timeline
Asset Protection Agent
Walmart
01.2022 - 12.2023
Asset Protection Associate
Walmart
01.2021 - 01.2022
Office Furniture Installer
American Office Services
03.2020 - 12.2021
Asset Protection Associate
Walmart
01.2017 - 12.2020
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