SHANE MAIHUI
Honolulu
Summary
Dedicated professional with over 12 years of experience in parts management and customer service. Skilled in inventory management, operations oversight, problem-solving, and optimizing inventory turnover rates. Committed to fostering positive teamwork culture and achieving cost-effective solutions to enhance customer service and satisfaction.
Overview
1
1
Certification
Work History
PARTS MANAGER
ACURA OF HONOLULU
HONOLULU, HI
2014 - 2026
- Oversaw procurement of parts from suppliers, negotiating pricing and delivery timelines.
- Ordered and managed daily/weekly/monthly parts inventory levels to ensure availability of parts for service related and customers needs..
- Developed and implemented efficient processes for order fulfillment and delivery coordination.
- Trained staff on systems and procedures related to parts management and customer service.
- Analyzed sales data to forecast demand and optimize inventory turnover rates.
- Ensured compliance with safety standards during storage and handling of automotive parts.
- Collaborated with service department to enhance customer satisfaction through timely parts availability.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Implemented quality control measures for incoming parts to reduce return rates and improve overall product quality.
- Identified areas of inefficiency within the department and developed targeted solutions to address issues immediately, resulting in cost savings and improved processes.
- Fostered culture of continuous improvement, leading to streamlined operations and better teamwork.
- Assisted and supported parts counter sales, warehouse and delivery driver duties if/when needed.
PARTS ADVISER
NEW CITY NISSAN
HONOLULU, HI
2013 - 2014
- Assisted internal and external customers in identifying and sourcing required automotive parts needs.
- Managed inventory levels to ensure timely availability of components.
- Processed orders efficiently using dealership management software.
- Conducted regular audits to maintain accurate inventory records.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Operated forklift to load, unload and transport pallets and other heavy items in warehouse.
PARTS WAREHOUSE
BMW OF HONOLULU
HONOLULU, HI
2011 - 2013
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Processed orders shipments efficiently using dealership management software.
- Conducted regular audits to maintain accurate inventory records.
- Inspected parts for damages and defects and reporting any discrepancies to supervisor for immediate claim reporting.
- Stocked and managed parts inventory stock/special orders.
- Operated forklift to load, unload and transport pallets and other heavy items in warehouse.
- Assistant Parts Adviser trained to help assist service department related parts sales during peak hours.
PARTS WAREHOUSE/DELIVERY DRIVER
SERVCO MOTOR IMPORTS
HONOLULU, HI
2002 - 2011
- Operated delivery vehicles to transport goods efficiently and safely.
- Inspected shipments for accuracy and quality before dispatch.
- Maintained delivery logs and documentation for inventory management.
- Supported warehouse operations through accurate record-keeping, reporting discrepancies, and ensuring proper stock rotation.
- Handled fragile items carefully during loading/unloading processes to minimize damage or loss of product quality.
- Stocked and managed parts inventory stock/special orders.
- Inspected parts for defects, removing damaged parts, and reporting and discrepancies to supervisor.
- Operated forklift to load, unload and transport pallets and other heavy items in warehouse.
- Assistant Parts Adviser trained to help assist service department related parts sales during peak hours.
Education
High School Diploma -
PRESIDENT WILLIAM MCKINLEY HIGH SCHOOL
HONOLULU, HI05-1990
Skills
- Team leadership
- Warehouse operations management
- Stock management
- Warehouse management
- Inventory control
- Inventory auditing
- Customer relationship management
- Operations oversight
- Forklift operation
- Parts logistics management
- Parts invoicing
- Fostering positive team culture
Certification
- Forklift certified/licensed
- Fixed Operations certified (American Honda Motor Comp)
Timeline
PARTS MANAGER
ACURA OF HONOLULU
2014 - 2026
PARTS ADVISER
NEW CITY NISSAN
2013 - 2014
PARTS WAREHOUSE
BMW OF HONOLULU
2011 - 2013
PARTS WAREHOUSE/DELIVERY DRIVER
SERVCO MOTOR IMPORTS
2002 - 2011
High School Diploma -
PRESIDENT WILLIAM MCKINLEY HIGH SCHOOL