Shane Melanson
Toms River,NJ
Summary
Highly effective leader emphasizing innovation and creativity in day to day operations. Energetic and focused on success in developing and leading teams to achieve outstanding results. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
14
14
years of professional experience
Work History
General Manager
Wawa
07.2016 - Current
- Hire, train and manage store associates
- Coach and develop store team
- Plan and execute sales strategy
- Deliver consistent and exceptional customer service
Store Manager
Aldi, Inc.
12.2015 - 07.2016
- Managed a team of 4-6 managers and 10-15 associates
- Focus on maximizing sales, controlling expenses and providing excellent customer service
- Prepared budgets, budget reports and other financial performance reports
- Interviewed job candidates and made staffing decisions
Culinary Manager, Regional Culinary Manager, and Assistant General Manager
Red Lobster
07.2010 - 12.2015
- Implement new menu roll out across region and train employees and management team
- Driving a culture of operational excellence with a focus on culinary, beverage, and service excellence
- Focus on driving sustainable growth in sales and profits achieved through people, personal, business, and results leadership
- Responsible for leading restaurant operations through a team of managers and crew
Education
Associate of Applied Science - Commercial Photography
Middlesex County College
Edison, NJ2012
Associate of Applied Science - Graphic Design
Middlesex County College
Edison, NJ2012
Bachelor of Science - Business Administration
Ashford University
San Diego, CASkills
- Exceptional interpersonal communication
- Effective leader
- Staff training/development
- Consistently meet goals
- Efficient multi-tasker
- Conflict resolution
- Customer service-oriented
- Organized
Timeline
General Manager
Wawa
07.2016 - Current
Store Manager
Aldi, Inc.
12.2015 - 07.2016
Culinary Manager, Regional Culinary Manager, and Assistant General Manager
Red Lobster
07.2010 - 12.2015
Associate of Applied Science - Commercial Photography
Middlesex County College
Associate of Applied Science - Graphic Design
Middlesex County College
Bachelor of Science - Business Administration
Ashford University