Shane Pierce
Lancaster,OH
Summary
Results-driven General Manager excelling in inventory management and P&L oversight. Committed to driving revenue optimization and ensuring service excellence through effective communication and staff development initiatives.
Overview
1
1
Certification
7
7
years of professional experience
Work History
General Manager
Uhaul
Lancaster, OH
03.2019 - 08.2026
- Directed daily operations of rental and moving services at U-Haul locations.
- Managed team schedules to enhance service delivery and ensure optimal coverage.
- Implemented training programs to elevate staff performance and customer service capabilities.
- Oversaw inventory management of trucks, trailers, and moving supplies.
- Coordinated maintenance and repairs of rental equipment to ensure safety compliance.
- Developed team building activities to foster collaboration and create a positive work environment.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Collaborated with departments to identify business practice improvements and implement action plans.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Education
High School Diploma -
Lancaster High School
Lancaster, OH06-2011
Skills
- Operations management
- Inventory management
- Customer relationship management
- P&L management
- Cost analysis
- Revenue optimization
- Compliance oversight
- Workforce planning
- Staff training
- Staff development
- Team leadership
- Team collaboration
- Effective communication
- Goal setting
- Time management
- Leader
Certification
- Forklift operator
- Propane certified
Timeline
General Manager
Uhaul
03.2019 - 08.2026
High School Diploma -
Lancaster High School