Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shane Young

Surprise

Summary

Dynamic bartender shift manager with proven expertise in cleanliness standards, upselling strategies, and POS system operation. Committed to enhancing guest experiences and streamlining bar operations to drive efficiency.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Bartender Shift Manager

Angry Crab Shack
Surprise, AZ
01.2017 - Current
  • Supervised bar operations, ensuring compliance with health and safety regulations.
  • Trained staff on cocktail preparation, customer service standards, and POS systems.
  • Managed inventory levels, placing orders to maintain optimal stock of supplies.
  • Developed and implemented new drink specials, enhancing menu offerings and customer engagement.
  • ServeSafe Manager Certified

Bartender

Haymaker
Peoria, AZ
05.2020 - 04.2025
  • Crafted diverse cocktails and beverages to enhance guest experience.
  • Managed bar inventory and supplies, ensuring optimal stock levels.
  • Trained and mentored new staff on service standards and cocktail preparation.
  • Built a very busy bar with regulars
  • Implemented efficient workflows to streamline drink service during peak hours.

Manager/Bartender Shift Manager

Applebee's Grill + Bar
Columbus, IN
01.2002 - 06.2018
  • Led team in delivering exceptional customer service and enhancing guest experiences.
  • Developed training programs to improve staff performance and operational efficiency.
  • Implemented inventory management systems to reduce waste and optimize stock levels.
  • Coordinated front-of-house operations to ensure smooth service flow during peak hours.

Human Resources Manager

Kamic Corporation
Columbus, IN
05.2008 - 06.2014
  • Developed and implemented HR policies to enhance employee engagement and compliance.
  • Led recruitment efforts, streamlining hiring processes for improved candidate experience.
  • Facilitated training programs, fostering professional development and skill enhancement among staff.
  • Managed employee relations, resolving conflicts to maintain a positive workplace culture.

Education

Bachelor of Science - Human Resoources

Harrison College
IN
07-2012

Skills

  • Cleanliness standards
  • Upselling strategies
  • POS system operation
  • Ordering supplies
  • Building a strong foundation with guest
  • Every guest is my guest attitude
  • I love hospiatlity

Certification

  • ServeSafe Manager Training, 360 training of Arizona
  • Title 4 Liquor Training

Timeline

Bartender

Haymaker
05.2020 - 04.2025

Bartender Shift Manager

Angry Crab Shack
01.2017 - Current

Human Resources Manager

Kamic Corporation
05.2008 - 06.2014

Manager/Bartender Shift Manager

Applebee's Grill + Bar
01.2002 - 06.2018

Bachelor of Science - Human Resoources

Harrison College
Shane Young