Dynamic bartender shift manager with proven expertise in cleanliness standards, upselling strategies, and POS system operation. Committed to enhancing guest experiences and streamlining bar operations to drive efficiency.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Bartender Shift Manager
Angry Crab Shack
Surprise, AZ
01.2017 - Current
Supervised bar operations, ensuring compliance with health and safety regulations.
Trained staff on cocktail preparation, customer service standards, and POS systems.
Managed inventory levels, placing orders to maintain optimal stock of supplies.
Developed and implemented new drink specials, enhancing menu offerings and customer engagement.
ServeSafe Manager Certified
Bartender
Haymaker
Peoria, AZ
05.2020 - 04.2025
Crafted diverse cocktails and beverages to enhance guest experience.
Managed bar inventory and supplies, ensuring optimal stock levels.
Trained and mentored new staff on service standards and cocktail preparation.
Built a very busy bar with regulars
Implemented efficient workflows to streamline drink service during peak hours.
Manager/Bartender Shift Manager
Applebee's Grill + Bar
Columbus, IN
01.2002 - 06.2018
Led team in delivering exceptional customer service and enhancing guest experiences.
Developed training programs to improve staff performance and operational efficiency.
Implemented inventory management systems to reduce waste and optimize stock levels.
Coordinated front-of-house operations to ensure smooth service flow during peak hours.
Human Resources Manager
Kamic Corporation
Columbus, IN
05.2008 - 06.2014
Developed and implemented HR policies to enhance employee engagement and compliance.
Led recruitment efforts, streamlining hiring processes for improved candidate experience.
Facilitated training programs, fostering professional development and skill enhancement among staff.
Managed employee relations, resolving conflicts to maintain a positive workplace culture.
Education
Bachelor of Science - Human Resoources
Harrison College
IN
07-2012
Skills
Cleanliness standards
Upselling strategies
POS system operation
Ordering supplies
Building a strong foundation with guest
Every guest is my guest attitude
I love hospiatlity
Certification
ServeSafe Manager Training, 360 training of Arizona