
Dynamic Case Manager with a proven track record at Samaritan House Inc, adept at developing tailored service plans and advocating for clients. Skilled in problem-solving and case documentation, I effectively connect individuals to essential community resources, enhancing their quality of life and promoting independence. Committed to achieving client goals through comprehensive support.
• Answer phones, sort mail, and handle other clerical tasks that support shelter operations.
• Connect residents to vital community resources and services, such as food assistance (SNAP), health insurance, and job training.
• Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.
• Kept and established comprehensive case files to support proper documentation and record retention.
• Transport client to Appointments as needed/pick up Prescriptions.
• Help residents with paperwork and applications for benefits and housing.
• Intake paperwork with new residents
• Making sure all rules and regulations are being followed as.
• Working with volunteers and other organizations while on the site.
• Crisis and mental health counseling
• Assisted disabled clients to support independence and well-being.
• Maintained clean, safe and well-organized patient environment.
• Monitored progress and documented patient health status changes to keep care team updated.
• Administered medication as directed by physician.
• Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
• Led patient or group recreational activities for enhanced patient outcomes.
• Minimized injuries to staff or patients through support or restraint to control patient movements.