Dynamic Registered Nurse with proven expertise in patient care planning and chronic disease management honed at Trust Bridge Community Based Care with a focus on Geriatric Care. Excelled in medication administration and fostering patient and family advocacy, significantly enhancing patient outcomes. Skilled in EMR systems and compassionate patient interactions, demonstrating a high level of clinical judgment and empathy. Patient-oriented Nurse with twenty years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with specialty in Utilization Review, Case Management, and Registered Nurse Resource Management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Registered Nurse Utilization Care Manager
Trust Bridge Hospice
03.2014 - 03.2022
Utilized critical thinking skills to prioritize nursing interventions based on patients' needs in community-based settings, facilities and skilled nursing facilities, personal care homes, assisted living facilities and transitional care management.
Conducted clinical assessments of different chronic disease symptom management versus end-life and communicated daily the functional status of patients to caregivers, healthcare providers pharmacists, home health aides, care coordination managers and auxiliary healthcare team as a physical therapist and admissions team.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Served as a preceptor for registered nurses, and licensed practical nurses transitioning from acute care to community based and tertiary support services.
Transitional Care Manager
CareGivers of America
12.2013 - 02.2019
Enhanced patient satisfaction with effective communication and coordination among healthcare team members.
Fostered a positive work environment within the transitional care team through open communication channels fostering collaboration among colleagues.
Demonstrated commitment to professional development by attending conferences, workshops, and training sessions related to transitional care management best practices.
Mentored new staff members on transitional care management principles enhancing their knowledge base while promoting efficient workflows.
Managed caseloads effectively by prioritizing cases based on urgency, complexity, and potential impact on overall health outcomes.
Provided ongoing support for patients post-discharge through regular phone calls or home visits as needed.
Promoted continuity of care by maintaining comprehensive patient records, including medical history, medications, treatment plans, and follow-up recommendations.
Advocated for patients'' rights during transition processes, ensuring access to necessary resources and support services.
Improved patient outcomes by developing and implementing personalized transitional care plans.
Contributed to improving overall department performance through active participation in quality improvement initiatives focused on transitional care management.
Facilitated seamless transitions between healthcare settings, ensuring appropriate care and follow-up appointments.
Developed individualized discharge planning strategies tailored to each patient''s unique circumstances and goals for recovery.
Reduced hospital readmissions by identifying high-risk patients and providing targeted interventions.
Increased patient adherence to medication regimens through detailed education on potential side effects, drug interactions, and proper administration techniques.
Averaging six to ten visits per day to include after-hours, weekends, on call, and strategic follow-up care for medically complex especially Diabetes, Heart Disease, and COPD to include OASIS (Admissions, Discharge, Recertification).
Home Care Registered Nurse
Visiting Nurses Association
12.2012 - 02.2014
Administered medications and oversaw activities of daily living such as bathing, hygiene, and ambulation.
Coordinated and collaborated with various multidisciplinary teams to coordinate care and promote patient safety and health.
Updated and developed care plans to establish goals based on patient's nursing diagnosis.
Took vital signs to assess patient health progress and needs.
Observed patient to chart and report changes in patient condition and adverse reactions to medications and treatments.
Educated and supervised patients and family members regarding prevention strategies, self-care techniques and nursing care needs.
Streamlined discharge planning process by collaborating with case managers, social workers, and physicians.
Developed strong rapport with patients and families, fostering trust in the delivery of high-quality care.
Educated caregivers on proper techniques for mobility assistance, transfers, bathing, feeding, and dressing support tasks.
Ensured timely medication administration, monitoring for potential side effects and drug interactions.
Supported families in navigating healthcare system, advocating for necessary resources and services.
Utilized various health assessment tools to monitor and track patient progress, adjusting care plan interventions accordingly.
Enhanced patient recovery by providing comprehensive home care nursing services and individualized care plans.
Improved overall patient satisfaction with compassionate bedside manner and empathetic communication skills.
Maintained accurate electronic health records, contributing to efficient information sharing among healthcare providers.
Provided skilled nursing care to diverse patient populations, including geriatric, pediatric, and disabled individuals.
Performed routine medical procedures such as IV insertion or removals while observing aseptic techniques.
Facilitated successful transition from hospital to home setting by conducting thorough home safety evaluations.
Promoted patients'' independence by implementing adaptive strategies and assistive devices in daily activities.
Conducted comprehensive health assessments to identify potential risks and develop appropriate interventions.
Collaborated with interdisciplinary healthcare teams for seamless care coordination and optimal patient outcomes.
.Assisted patients in achieving personal goals towards improved quality of life through tailored rehabilitation programs.
Reduced hospital readmissions through effective patient education on disease prevention and management.
Optimized pain management through regular assessment of patient comfort levels and medication adjustments as needed.
Safeguarded patient safety by adhering to strict infection control practices during wound care procedures.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Educated family members and caregivers on patient care instructions.
Evaluated patient histories, complaints, and current symptoms.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Monitored patient reactions after administering medications and IV therapies.
Managed patients recovering from medical or surgical procedures.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Implemented care plans for patient treatment after assessing physician medical regimens.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Performed triage on incoming patients and determined severity of injuries and illnesses.
Recorded details regarding therapies to keep patient charts updated.
Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Investigated and resolved issues affecting hospital operations and patient care.
Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
Average 100 Home Care Home Based medical necessity documentation and visits with no denials per week.
Correctional Nurse
Armor Correctional Health
09.2008 - 09.2012
Promoted a safe environment for both staff and inmates by adhering to institutional policies regarding contraband control, safety measures, and crisis intervention techniques.
Provided emergency care to inmates by responding promptly to medical emergencies within the facility.
Educated inmates about their health conditions and self-care routines for better disease management.
Collaborated with interdisciplinary team members to develop individualized care plans for each inmate.
Prevented potential health crises by conducting thorough screenings during intake processes for new inmates.
Administered medications and treatment to patients and monitored responses.
Delivered compassionate nursing care while maintaining professional boundaries and upholding ethical standards within the prison setting.
Evaluated and updated nursing practices in accordance with evidence-based best practices, leading to improved patient outcomes and reduced incidences of medical errors within the facility.
Increased patient satisfaction rates through active listening, empathy, and timely resolution of grievances or concerns expressed by inmates regarding their healthcare experience.
Advocated for and strived to protect health, safety, and rights of patient.
Reduced risk of infection by maintaining a clean and organized work environment in accordance with established protocols.
Created and implemented care plans for prisoners suffering from chronic conditions.
Administered different therapies and medications in line with physician orders and treatment plan.
Contributed to improved healthcare services by participating in ongoing education, training, and professional development opportunities.
Streamlined workflow efficiency by assisting with inventory management, supply ordering, and equipment maintenance tasks as needed.
Served as a mentor and preceptor to new nursing staff members, contributing to their professional growth and development within the specialized field of correctional nursing.
Stabilized prisoners suffering from falls, stab wounds or other injuries prior to hospital transfer.
Treated variety of illnesses affecting offenders in close quarters.
Complied with all security regulations within prison system and administered care in safest possible environment.
Performed mental health evaluations when warranted and recommended patients to therapists.
Ensured continuity of care through effective communication with healthcare providers during inmate transfers or hospitalizations.
Played an integral role in maintaining institutional accreditation by ensuring compliance with all relevant healthcare standards, regulations, and guidelines pertaining to correctional facilities.
Enhanced patient care by administering medications and treatments to inmates as prescribed.
Improved medical record accuracy through diligent documentation of inmate health assessments, interventions, and outcomes.
Safeguarded medication administration process by adhering to stringent security procedures and regulations specific to correctional facilities.
Facilitated positive relationships with outside agencies such as public health departments, hospitals, and community-based organizations to coordinate care for inmates upon release from the correctional setting.
Assisted in reducing overall recidivism rates within the facility through participation in rehabilitative programs designed to address substance abuse issues among incarcerated individuals requiring detoxification or withdrawal management support services
Supported mental health needs of inmates by identifying at-risk individuals and coordinating appropriate referrals to psychiatric professionals when necessary.
Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Recorded details regarding therapies to keep patient charts updated.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Managed patients recovering from medical or surgical procedures.
Monitored patient reactions after administering medications and IV therapies.
Performed triage on incoming patients and determined severity of injuries and illnesses.
Educated family members and caregivers on patient care instructions.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Investigated and resolved issues affecting hospital operations and patient care.
Implemented care plans for patient treatment after assessing physician medical regimens.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Evaluated patient histories, complaints, and current symptoms.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
Education
Bachelor of Science - Registered Nurse
South University
West Palm Beach, FL
05.2025
Associate of Science - Clinical Nurse LPN To Registered Nurse
Southeastern College
Hialeah, FL
09.2011
Skills
Medication and IV administration
Medication Administration
Direct Patient Care
Patient Assessments
Documentation and Charting
Patient Assessment
Strong Clinical Judgment
Patient education and counseling
Clinical judgment
Patient and family advocacy
Infection control measures
Patient Care
Wound Care
Compassion and Empathy
Patient Monitoring
IV setup
Intravenous therapy
Care Planning
Patient Management
Care Plan Development
Professional Bedside Manner
Physical assessments
Patient care planning
Patient Evaluation
Telemetry monitoring
Family Education
Licensed RN
Taking vitals
Collecting vitals
Medication Distribution
Tracheostomy Care
Precepting
Patient Discharge
Lab result interpretation
Team Coordination
EMR Systems : Access, Correctek, Epic
Complex Problem-Solving
Proper catheter insertion/removal
Intake and discharge
Emergency Response
Maintaining privacy
Relationship Building
Vaccine administration
Chart updating
Diabetes management
Insulin medication assistance
EMR / EHR
High level of autonomy
Procedure preparations
Chronic Disease Management
Medical assessment
ADL Assistance
Patient Counseling
Staff Supervision
Personal care needs
Patient Relations
Diabetes and nutrition education
Hospice and palliative care
Medical Recordkeeping
Cardiac Care
Long-Term Care
Case Management
Geriatric Nursing
Timeline
Registered Nurse Utilization Care Manager
Trust Bridge Hospice
03.2014 - 03.2022
Transitional Care Manager
CareGivers of America
12.2013 - 02.2019
Home Care Registered Nurse
Visiting Nurses Association
12.2012 - 02.2014
Correctional Nurse
Armor Correctional Health
09.2008 - 09.2012
Bachelor of Science - Registered Nurse
South University
Associate of Science - Clinical Nurse LPN To Registered Nurse
Southeastern College
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