Shaneika Walker
Statesboro,GA
Summary
Helpful Social Service Specialist certified in Foster Care and Child Protection Services. Facilitates supportive services and counseling, performs assessments, and creates intervention plans. Team-oriented professional dedicated to improving the lives of clients by offering effective solutions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Social Service Specialist
Department of Family and Children Services
09.2023 - Current
- Develop strong partnerships with local schools, healthcare providers, law enforcement agencies, and other organizations to enhance overall service provision.
- Coordinated care between multiple service providers to ensure clients received seamless, comprehensive assistance in addressing their needs.
- Educated clients on available resources, empowering them to make informed decisions about their case plans.
- Perform ongoing monitoring of case plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
- Promoted family stability by working closely with parents to develop effective parenting strategies and communication skills.
Paraprofessional and Coach
Statesboro High School
08.2022 - 09.2023
- Created and maintained positive relationships with students, parents, and colleagues.
- Assisted in the administration of standardized testing, ensuring accurate assessment of student performance levels.
- Utilized answer sheets and electronic marking devices to grade homework and tests, accurately computing and recording results.
- Helped teacher prepare instructional material and displays.
- Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
Store Manager
Hibbett Sports
07.2015 - 08.2022
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Education
Bachelor’s of Science - Public Relations
Georgia Southern University
Statesboro, GA05.2019
Skills
- Case File Management
- Cultural Sensitivity
- Certified in CPR/AED
- Child Welfare Expertise
- Data Confidentiality
- Documentation proficiency
- Family Support
- Team Development
- Multitasking and Organization
- Relationship Building and Management
Certification
- Diversity and Inclusion, Department of Family and Children Services - October 2023
- Foster Care, Department of Family and Children Services - September 2023
- CPS Investigations, Department of Family and Children Services - September 2023
- Principles for Coaching, Georgia High School's Association, February 2023
- Paraprofessional Teaching Certificate, - July 202
- Clearance Certificate, July 2022
Timeline
Social Service Specialist
Department of Family and Children Services
09.2023 - Current
Paraprofessional and Coach
Statesboro High School
08.2022 - 09.2023
Store Manager
Hibbett Sports
07.2015 - 08.2022
Bachelor’s of Science - Public Relations
Georgia Southern University
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