Shaneja Coote
Bridgeport
Summary
Dynamic and detail-oriented professional with experience at Griffin Healthcare, excelling in patient scheduling and providing exceptional clerical support. Achieved significant improvements in data accuracy and efficiency, demonstrating strong organizational skills and a commitment to HIPAA compliance. Proven ability to enhance office operations and patient care through effective communication and teamwork.
Overview
4
4
years of professional experience
Work History
Front Desk Medical Receptionist
Griffin Healthcare
04.2024 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
Front Desk Medical Receptionist
Urgent Care Clinic
03.2023 - 02.2024
- Increased accuracy in data entry tasks by regularly updating patient demographics and insurance information.
- Assisted with insurance verification tasks, expediting the billing process for both patients and providers.
- Provided administrative support to medical staff, assisting with various clerical tasks as needed.
- Facilitated smooth office operations by managing multi-line phone systems and directing calls to appropriate staff members.
Lab Accessioner
LabCorp
06.2021 - 12.2023
- Contributed to the achievement of laboratory accreditation by adhering to established standards for data quality and specimen handling processes.
- Ensured proper disposal of biohazardous materials, promoting a safe working environment within the laboratory setting.
- Maintained high levels of accuracy with specimen identification, ensuring proper labeling and storage for effective testing.
- Collaborated with laboratory staff to troubleshoot issues related to specimen collection, transport, and storage for optimal testing outcomes.
Education
High School Diploma -
Fairchild Wheeler Magnet HS - Zoology & Biotech
Bridgeport, CT05-2018
Skills
- Patient scheduling
- Insurance verification
- Patient registration
- EMR / EHR
- Medical charting
- Clerical support
Timeline
Front Desk Medical Receptionist
Griffin Healthcare
04.2024 - Current
Front Desk Medical Receptionist
Urgent Care Clinic
03.2023 - 02.2024
Lab Accessioner
LabCorp
06.2021 - 12.2023
High School Diploma -
Fairchild Wheeler Magnet HS - Zoology & Biotech
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