Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shanekla Talford

Great Falls,SC

Summary

I am a detail-oriented Medical Assistant with extensive experience performing medical clerical duties and patient screenings in a busy clinical setting.

I am also a compassionate Certified Nursing Assistant accustomed to working with physically-challenged, bedridden and memory-impaired patients. Exceptionally motivated helping patients with daily hygiene, including showering and incontinence care. Experience responding up to 30 patients per shift.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Office Manager

Metabolic Medical Center
Columbia, SC
08.2021 - Current
  • Developed and implemented office policies and procedures.
  • Maintained filing system for records, correspondence and other documents.
  • Supervised staff members, organized schedules and delegated tasks.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Provided training to new hires on office policies and procedures.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Interpreted and communicated work procedures and company policies to staff.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

CNA

MUSC HEALTH-Lancaster
Lancaster, SC
02.2022 - 03.2024
  • Transported residents within the facility as needed.
  • Reported changes in patient conditions to registered nurse or physician.
  • Documented patient care services by charting in designated areas.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Monitored food intake and output as directed by nursing staff.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted residents with bathing and dressing to promote personal hygiene.

Certified Nursing Assistant

Lancaster Convalescent Center
Lancaster, SC
09.2011 - 02.2022
  • Assessed patient condition by performing wide range of standard vital checks, including blood pressure, blood sugar and heart rate.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.
  • Collected information about special dietary requirements, assessed meals, documented intake and assisted with feeding to promote proper patient nutrition.

Registered Medical Assistant

Metabolic Medical Center
Columbia, SC
02.2017 - 04.2018
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Scheduled appointments for patients via phone and in person.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Maintained all confidential personnel files, licensing and CPR compliance records.
  • Interviewed patients to obtain medical information and measure vital signs, weight and height.



Education

Associate of Applied Science - Medical Assistant

ECPI University
Columbia, SC
2017

Certified Nursing Assistant -

York Technical College
Rock Hill, SC
2010

Skills

  • Quick problem solver
  • Medical terminology knowledge
  • Electronic charting
  • Infection control procedures
  • Quality assurance controls
  • Specimen collection and processing
  • Self-discipline
  • Blood Withdrawals
  • EKG's
  • Injections
  • Venipuncture
  • Employee Training
  • Employee Supervision
  • Inventory Control
  • Supply Management
  • Data Entry
  • Report Preparation
  • Mail handling
  • Meeting planning
  • Scheduling and calendar management

Certification

Certified Phlebotomy Technician (CPT)(NHA)
July 2016 to July 2020

Certified Nursing Assistant (CNA)
January 2010 to March 2024

Bloodborne Pathogens
June 2016

BLS for Healthcare Providers
July 2016

RMA
April 2017 to April 2024

Blood borne Pathogens
June 2016

Timeline

CNA

MUSC HEALTH-Lancaster
02.2022 - 03.2024

Office Manager

Metabolic Medical Center
08.2021 - Current

Registered Medical Assistant

Metabolic Medical Center
02.2017 - 04.2018

Certified Nursing Assistant

Lancaster Convalescent Center
09.2011 - 02.2022

Associate of Applied Science - Medical Assistant

ECPI University

Certified Nursing Assistant -

York Technical College

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Shanekla Talford