Shanelle Sanders
Atlanta,GA
Summary
Highly motivated individual with the ability to efficiently multi-task and assist customers. Currently seeking a position in an organization where excellent customer service is valued and utilized.
Overview
6
6
years of professional experience
Work History
Shift Manager
RaceTrac
East Point, GA
10.2022 - Current
- Trained new employees on company policies, procedures, and job responsibilities.
- Organized special events such as holiday sales or promotional campaigns.
- Ensured compliance with food safety regulations and quality standards.
Assistant Manager
Metro Fun Center
Atlanta, GA
07.2020 - 09.2022
- Supervise staff during shifts and ensure excellent customer service
- Assist with scheduling needs, and evaluations
- Inventory control and restocking
- Assign staff to clean and conduct preventative maintenance
Customer Service Specialist and Cashier
Burger King
Decatur, GA
05.2019 - 08.2019
- Maintained high standards of customer service during high-volume, fast-paced operations
- Resolved complaints promptly and professionally
- Communicated clearly and positively with coworkers and management
- Processed payments, handled currency and credit transactions quickly and accurately using a point of service computer system for taking automated orders
- Took initiative to find extra tasks when scheduled duties were completed
Education
High School Diploma -
Cedar grove High School
Ellenwood, GA05.2020
Skills
- Customer service
- Food service
- Cashier
- Quality control
- Inventory verification
- Stocking
Timeline
Shift Manager
RaceTrac
10.2022 - Current
Assistant Manager
Metro Fun Center
07.2020 - 09.2022
Customer Service Specialist and Cashier
Burger King
05.2019 - 08.2019
High School Diploma -
Cedar grove High School