Shanelle Brandon

• Ensure all billing payments are being processed
• Correctly coded and billed medical claims for the company
• Verify Patient authorizations to match billing payments
• Billing monthly PRP sessions as well as PHP/ATC & OMHC
• Assist Patients with payment plans
• Verifying patient insurance coverage
• Interacted with customers by phone, email, or in-person to provide information.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Maintained an organized reception area, creating a welcoming atmosphere for clients and visitors.
• Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.
• Reviewed patient charts to better understand health histories, diagnoses, and treatments.
• Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
• Collaborated with other billing professionals during team meetings to exchange best practices and strategies for overcoming common challenges in the industry.
• Interacted with physicians and other healthcare staff to ask questions regarding patient services.
• Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
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• Receiving and picking up IT equipment
• Scheduling pickups for End Users
• Bar-coding and filing IT equipment
• Filling IT equipment requests
• QC to ensure users can sign for equipment
• Inventorying IT equipment.
• Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
• Performed data entry and completed proper paperwork.
• Completed physical inventory counts each month.
• Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
• Recorded information, shortages, and discrepancies to keep records current and accurate.

Prepare lesson materials, design bulletin board displays

• Tutor and assist children individually or in small groups to help master assignments
• Observe students' performance, plan, prepare, and develop various teaching aids such as charts and graphs
• Grade homework and test
• Present subject matter to students under direction and guidance of teacher.
• Supported teacher in preparing individualized learning plans for underperforming students.
• Completed daily reports, meal count sheets, and attendance logs.
• Supported students in developing social skills through structured activities and positive reinforcement techniques.

• Responsible for all style audits
• Push out all new style orders
• In charge of completing all price changes
• Greet and assist customers
• Problem solving/ fixing any mistakes made by the Team.

• Cut and prepare fruit every morning
• Fill up fruit wall with fruit prep and fruit baskets
• Prepare and open salad bar.
• Implemented innovative cutting techniques that increased efficiency while maintaining visual appeal of prepared fruits.
• Continuously sought opportunities to expand knowledge of fruit varieties, preparation methods, and presentation techniques for professional growth.
• Ensured consistency in presentation by adhering to established guidelines when preparing fruits for salads, desserts, and other dishes.

• Monitored bank deposits, payroll, and tax forms
• Oversaw monthly inventory of office supplies and computer
• Collected data for audits.
• Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
• Reconciled and corrected issues with financial records.
• Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.