Shanellle Gray
Gallup,NM
Summary
Dynamic healthcare professional with a proven track record at Genesis Healthcare, enhancing patient flow and exceeding census goals through strategic admissions processes. Skilled in Microsoft Office and effective communication, adept at improving clinical operations and patient care. Achieved significant improvements in service utilization and compliance, demonstrating a results-driven approach and commitment to excellence.
Overview
8
8
years of professional experience
Work History
Admissions Director
Genesis Healthcare
Albuquerque, NM
07.2023 - 05.2024
- Seek potential clients and facilitate referrals into Genesis affiliated nursing centers
- Develops, implements, and maintains revenue-generating strategies related to admissions and patient capacity
- Determines and implements admissions best-practices, develops and revises admission and discharge processes, and oversees admissions staff
- Responsible for the quality of the clinical operations of the nursing units to include compliance with Genesis policies and procedures, practice standards and regulations
- Collaborate with the Director of Nursing to develop, allocate and control the budget for the nursing department
- Responding to Emails, Attending Google Video Chats
- Oversees facility activities and data to aid in planning, risk management, and to improve service utilization
- Match nursing center clinical capabilities to patient needs and facilitate patient flow from acute care providers to meet or exceed census and Q mix goals.
Assistant Coordinator
Genesis Healthcare
Albuquerque, NM
11.2022 - 07.2023
- Coordinate the nursing center referral flow admissions process including community sales, referral management and admission sign-in, through post-admission utilizing the Genesis Core Operating System (PCC)
- Conduct admissions counseling and tours with potential customers, families, and/responsible party
- Assistant Admissions Coordinator is responsible for maximization of the nursing center census
- Room readiness/name tags, verifying Insurance Benefits
Housekeeper
Travelodge
Gallup, NM
01.2016 - 08.2016
- Restocking linen carts, making beds, changing linens, handling cleaning chemical supplies, dusting and polishing furniture, vacuuming and cleaning carpets and rugs, cleaning and sanitizing toilets, showers/bathtubs, countertops and sinks
Education
Medical Assistant -
Pima Medical Institute
07.2024
Gallup High School
01.2011
Skills
- Proficient with Microsoft Word Office
- Measuring vital signs, like temperature and blood pressure
- Administering medications
- Urinalysis
- Sterile Field Preparation
- Good communication skills
- Preparing the patient for their examination
- Answering telephones, recording patient issues and specifications
- Answering emails
- Collecting a patient's medical history
- Informing patients of their test results
- Obtaining consent forms and patient signatures
- Assisting the gynecologist or obstetrician during appointments
Additional Information
Coordinate the nursing center referral flow admissions process including community sales. referral management and admission sign-in, through post-admission utilizing the Genesis Core Operating System (PCC), Conduct admissions counseling and tours with potential customers, families, and/responsible party, Assistant Admissions Coordinator is responsible for maximization of the nursing center census., Room readiness/name tags, Verifying Insurance Benefits, Seek potential clients and facilitate referrals into Genesis affiliated nursing centers., Develops, implements, and maintains revenue-generating strategies related to admissions and patient capacity. Determines and implements admissions best-practices, develops and revises admission and discharge processes, and oversees admissions staff. Responsible for the quality of the clinical operations of the nursing units to include compliance with Genesis policies and procedures, practice standards and regulations. Collaborate with the Director of Nursing to develop, allocate and control the budget for the nursing department., Responding to Emails, Attending Google Video Chats, Oversees facility activities and data to aid in planning, risk management, and to improve service utilization, Match nursing center clinical capabilities to patient needs and facilitate patient flow from acute care providers to meet or exceed census and Q mix goals.
Certificationsawards
Basic Life Support for Healthcare Providers 2019
Timeline
Admissions Director
Genesis Healthcare
07.2023 - 05.2024
Assistant Coordinator
Genesis Healthcare
11.2022 - 07.2023
Housekeeper
Travelodge
01.2016 - 08.2016
Medical Assistant -
Pima Medical Institute
Gallup High School