Shaneqia Sanders
Garland
Summary
Dynamic administrative professional with extensive experience at Methodist Dallas Medical Center, excelling in team leadership and customer service. Proven ability to manage complex schedules and enhance operational efficiency using Epic Systems. Recognized for composure under pressure and delivering exceptional support to executives and medical teams.
Overview
17
17
years of professional experience
Work History
LEAD ADMINISTRATIVE ASSISTANT
Methodist Dallas Medical Center/Liver & Kidney Transplant Center
Dallas
06.2016 - Current
- Provide ongoing support to Hepatologist, surgeons and management team, driving organizational success through the management of daily operations
- Manage providers calendars, strategically coordinating meetings, appointments, events, and travel arrangements
- Compose and proofread memos, letters, reports, and presentations, providing accurate, concise communication
- Plan coordinate and finalize details for travel arrangements and business development events
- Acted as primary point of contact for 30 incoming phone calls daily, addressing inquiries and resolving concerns to enhance communication flow.
- Ordered and maintained supplies and inventory for office, ensuring availability to support daily operations
- Organized and tracked credentialing needs for physicians and advanced practitioners, facilitating compliance and operational readiness
- Make sure that all providers' licensures are up to date
- Screen telephone calls for referral to physicians
- Create call schedules for Hepatologist, Advanced practitioners, and surgeons
- Liaison between pharmaceutical companies and medical providers
- Creating agenda according to providers’ availability
- Train new and existing staff on new computer system
- Manage calendar for Hepatologist and Surgeons
- Manage conference room calendar
- Schedule all flights for conferences and Satellite clinics
- Verified insurance for patients during pre-authorization and prior authorization processes.
- Ordered MRIs, CTs scans
Office Manager
Urban League of Greater Dallas
Dallas
01.2012 - 02.2016
- Point person for maintenance, mailing, shipping, supplies, equipment, bills, city inspections and errands
- Collaborated with HR to maintain office policies.
- Organize office operations and procedures
- Coordinate with IT department on all office equipment
- Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time
- Recruit and select office staff
- Organize orientation and training of new staff members
- Managed Schedules, organized office functions, and oversee daily operations
- Overseeing the work of all office employees to ensure work is productive and meets deadlines
- Reporting office progress to senior management and working them to improve office operations
- Developed and implemented office policies by establishing procedures and standards for office operations.
- Evaluate and manage staff performance
- Ensure that team meets established goal for customer and client satisfaction
Executive Assistant
Urban League of Greater DALLAS
Dallas
08.2009 - 01.2012
- Primary point of contact for all outside and inside clients prior to interface with CEO
- Coordinated extensive travel arrangements for CEO, leadership team, and employees, ensuring seamless logistics
- Managed calls for CEO and prepared important documents promptly to support executive operations
- Managing calendar for CEO
- Coordinated scheduling for CEO's appointments
- Developed detailed financial reports for management review
- Organized staff meetings and coordinated staff events and lunches to foster team collaboration
- Compiled all necessary documents and materials for committee and board meetings
- Worked with team of 15 staff to accomplish project goals
Education
Associates - Health Information Mamangement
Ultimate Medical Academy
Tampa, FL05.2026
high school diploma -
H. Grady Spruce High School
Dallas, TX05.1993
Skills
- Epic Systems proficiency
- Microsoft Office Suite
- Data analysis
- Systems expertise
- Team leadership
- Problem solving
- Composure under pressure
- Interpersonal communication
- Customer service
Hobbies and Interests
- Event Planning
- Church Financial Clerk
Timeline
LEAD ADMINISTRATIVE ASSISTANT
Methodist Dallas Medical Center/Liver & Kidney Transplant Center
06.2016 - Current
Office Manager
Urban League of Greater Dallas
01.2012 - 02.2016
Executive Assistant
Urban League of Greater DALLAS
08.2009 - 01.2012
Associates - Health Information Mamangement
Ultimate Medical Academy
high school diploma -
H. Grady Spruce High School