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Associate Principal Engineer

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Adept at navigating high-stress situations, I significantly enhanced customer loyalty and repeat business for Coduent through empathetic resolution of complaints and efficient handling of escalated calls. My expertise in customer service and critical thinking, coupled with a knack for relationship building and data entry, consistently led to satisfactory outcomes for both customers and the company.


  Accountant with 2+ year of experience in P2P, driving smooth and efficient function of accounts payable.
  Excellent understanding of P2P process and its various controls.
  Proficient knowledge in MS Office.
  Working knowledge of basic accounting and various accounting principles.
  Driven attitude toward providing customer care within business environment.
  Capable of handling detail-oriented work in methodical and organized fashion.


Proficient Manual Tester and Business Analyst with over 3years of experience in ensuring the quality and functionality of software products. Skilled in creating comprehensive test plans, executing test cases, and documenting defects. Adept at analyzing business requirements and translating them into technical specifications. Proven ability to collaborate with cross-functional teams to deliver high-quality software solutions that meet stakeholder needs and expectations. Strong communication and problem-solving skills, with a keen attention to detail.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Dynamic and dedicated professional with experience as a Personal Assistant, excelling in teamwork and problem-solving. Proven ability to manage time effectively while contributing to community service initiatives. Strong interpersonal skills, driving impactful results in collaborative environments. Committed to fostering positive relationships and achieving shared goals.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Customer service and operations professional with over 10 years of combined experience, including two years at American Family Insurance’s Customer Care Center. Proven ability to drive process improvements, deliver exceptional client support, and lead change initiatives. Skilled in workflow analysis, team collaboration, and mentoring, with a strong commitment to operational excellence.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dedicated industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Reliable employee seeking customer service position. Offering excellent communication and good judgment.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Customer service and sales professional prepared to drive impactful results. Proven ability to foster strong client relationships, resolve issues efficiently, and adapt to evolving needs. Skilled in communication, problem-solving, and teamwork, ensuring reliable collaboration and goal achievement.

Shanequa Jackson

Summary

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Work History

Customer Service Sales Representative

Customer Service Representative

CSR

Education

No Degree -

High School Diploma - Diploma

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Customer Service Sales Representative

Customer Service Representative

CSR

No Degree -

High School Diploma - Diploma

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