Summary
Overview
Work History
Education
Skills
Timeline
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Shanera Jackson

Camden

Summary

As a dynamic leader who is skilled in critical thinking and time management, I excel in fast-paced environments, consistently achieving targets. Expert in cleaning, organizing, and maintaining safety, I bring a strong blend of hard and soft skills to drive success.

Overview

12
12
years of professional experience

Work History

Shift Leader

Dunkin' Donuts
01.2024 - 02.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Warehouse Worker

Staffmark
11.2022 - 01.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 65 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Maintenance Technician

MCI Cleaning
01.2022 - 11.2022
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

Warehouse Lead

Lyneer Staffing
06.2019 - 11.2021
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Followed verbal and written instructions to properly move and ship products.

Restoration Technician

Servpro
02.2016 - 05.2019
  • Performed thorough inspections to accurately assess property damage and determine appropriate restoration methods.
  • Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
  • Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment such as Type and Type.
  • Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.

Team Member

ShopRite
08.2013 - 12.2015
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Diploma -

Camden High
Camden, NJ
06.2007

Skills

  • Time management
  • Customer service
  • Supervisory experience
  • Critical thinking
  • Structure tear-down
  • Water damage assignments
  • Team leadership
  • Picking and packing
  • Cleaning and organizing

Timeline

Shift Leader

Dunkin' Donuts
01.2024 - 02.2025

Warehouse Worker

Staffmark
11.2022 - 01.2024

Maintenance Technician

MCI Cleaning
01.2022 - 11.2022

Warehouse Lead

Lyneer Staffing
06.2019 - 11.2021

Restoration Technician

Servpro
02.2016 - 05.2019

Team Member

ShopRite
08.2013 - 12.2015

Diploma -

Camden High

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Shanera Jackson