Shanesa Jones
Ft Lauderdale
Summary
Dynamic and customer-focused professional with a clean driving record and strong time management skills. Proven success at AutoZone in enhancing service experiences and ensuring inventory accuracy. Adept at problem-solving and training staff, consistently delivering exceptional service while maintaining operational efficiency.
Overview
4
4
years of professional experience
Work History
Driver
AutoZone
Fort Lauderdale, FL
11.2022 - 01.2023
- Operated delivery vehicles safely and efficiently to meet customer needs.
- Conducted routine vehicle inspections to ensure operational efficiency and safety compliance.
- Assisted customers in loading and unloading merchandise, enhancing overall service experience.
- Managed inventory for deliveries, ensuring accuracy and timeliness of orders fulfilled.
Cashier
PetSmart Charities
Fort Lauderdale, FL
07.2020 - 12.2022
- Executed customer transaction processing with precision using point-of-sale systems.
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Oversaw cash drawer accuracy, ensuring precise transaction recording.
- Oversaw inventory management through efficient restocking of shelves and strategic organization of merchandise displays.
Driver
Advanced Auto Parts
Fort Lauderdale, FL
11.2018 - 01.2021
- Assisted in training new staff on operational procedures and customer service standards.
- Monitored inventory levels, ensuring stock accuracy and timely replenishment.
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Operated point-of-sale systems, handling transactions with precision and care.
Supervisor Trainee
Cvs
Fort Lauderdale, FL
09.2019 - 08.2021
- Assisted in training new staff on operational procedures and customer service standards.
- Monitored inventory levels, ensuring stock accuracy and timely replenishment.
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Operated point-of-sale systems, handling transactions with precision and care.
Education
Associate of Science -
Keiser
Fort Lauderdale, FLHigh School Diploma -
Dillard High
Fort Lauderdale, FL06.2010
Skills
Time management
Customer service
Clean driving record
Problem-solving
Coordinated
Patient
Typing
Skills
Phone etiquette
Timeline
Driver
AutoZone
11.2022 - 01.2023
Cashier
PetSmart Charities
07.2020 - 12.2022
Supervisor Trainee
Cvs
09.2019 - 08.2021
Driver
Advanced Auto Parts
11.2018 - 01.2021
Associate of Science -
Keiser
High School Diploma -
Dillard High